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Avaya Business Partner

Carousel Industries is a top Avaya Business Partner and premier technology solutions provider designing, implementing and maintaining powerful converged communication networks for enterprise customers nationwide. Utilizing a single-source approach, Carousel offers a full range of solutions including VoIP, Data Infrastructure, Unified Communications, Power and Cooling, IVR, Wireless, Security, Speech Applications and much more.

We also provide a complete range of services from Design Engineering, Installation and Project Management to Repair, Remote Monitoring, Support Agreements and Financing. Carousel has achieved elite partner status with the top technology companies in the world including Avaya, Juniper Networks, Extreme Networks and Microsoft.

movie clipClient Video Profiles

Caraustar
 

Carousel provisioned an Avaya solution across a complex multi vendor environment supporting voice and messaging.

Baldor Foods
 

Carousel helped Baldor increase their efficiency by implementing a call center with tracking and reporting.

United Way - 211 Mississippi
 

Learn how Carousel helped 2-1-1 Mississippi United Way setup a Call Center during Hurricane Gustav.

Amica Insurance
 

Carousel streamlined communications at Amica Insurance, creating efficiencies & ROI company-wide.

Katzenbach Partners
 

Carousel implemented technology solutions including video conferencing and voice mail routing.

Save Money on Avaya MaintenanceBig Savings and Discounts!

For Customers Seeking Avaya Support

Avaya Support Promo

As you may know, several Avaya business partners have been recently de-authorized to resell and service Avaya products. Carousel is offering a special promo for customers who are seeking Avaya support. More Info

News IconWhat's New

Carousel Industries opens new office in San Mateo, California

Carousel Named Extreme Networks Top Diamond Revenue Partner for 2009

Carousel delivers Avaya Aura™ unified communications solution to help organization increase flexibility, mobility and lower costs

Carousel University Avaya Training

Avaya Modular Messaging for the Message Storage Server
Course ID: CU-MSS01
Next Class: Dec 8-10, 2009

This course is designed to promote an interactive, instructor-guided, hands-on learning experience for system administrators involved in the day-to-day use of Avaya Modular Messaging with the Avaya Message Storage Server (MSS). The course covers system architecture, Role-Based Access Control, COS, Mailbox administration, Enhanced List Applications, diagnostics and reporting on the MSS…
More Info / Register

Avaya Communications Manager Administration
Course ID: CU-CM01
Next Class: Dec 1-3, 2009 (One Seat)

This course is designed to promote an interactive, instructor-guided, hands-on learning experience for system administrators involved in the day-to-day use of Avaya Communications Manager products. The course covers Avaya Site Administrator, daily ongoing administration such as COR, COS, station administration, trunk groups, and more.
More Info / Register

Avaya Modular Messaging for Microsoft Exchange
Course ID: CU-EX01
Next Class: Mar 2-4, 2010

This course is designed to promote an interactive, instructor-guided, hands-on learning experience for system administrators involved in the day-to-day use of Avaya Modular Messaging with Microsoft Exchange. The course covers system architecture, system admin tools, managing subscribers, caller applications, daily ongoing administration, and diagnostics of the MM system.
More Info / Register

Case Study:

“Carousel provided excellent planning
and implementation services.”

Collette Vacations achieves outstanding productivity & customer service with Unified Communications powered by Avaya.

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