Career Opportunites
Design Engineer
Date Posted: February 08, 2010
Location: Phoenix, AZ
The Design Engineer will provide system and solution design support to the Sales Team and will provide both pre-sales and technical sales support, as well as, solution design support.
Responsibilities:
- Provide pre-sale technical support to sales team.
- Design technical solutions
- Utilize AVAYA Solution Designer (ASD). Provide quote in Excel format
- Total project solution may involve working with other partners (DevConnect, CTI, Recording, etc.)
- Develop Viseo diagrams as required;
- Work with Project Manager to develop scope of work.
Required Knowledge and Experience:
- Strong Experience designing AVAYA ECG based solutions including s8700/8500/8300 Media Servers; H248 gateways; Messaging Solutions; Call Center Solutions; IP Telephony.
- Proficiency in: AVAYA Solution Designer (ASD), Viseo, Excel.
- Ability to define/analyze customer requirements and design appropriate solution.
- Experience designing AVAYA Solutions.
- Strong verbal and written communication skills, positive attitude, professional appearance, understanding of sales process, industry knowledge, well organized, dependable, and excellent listening skills.
- Ability to work independently and in a team environment.
- Knowledge of traditional and current voice technologies
- Knowledge of LAN/WAN technologies, VoIP is a plus.
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