About Us

Carousel Industries

Carousel Industries consults, integrates and manages technology solutions that solve business problems and contribute to corporate growth. Our managed services, mobility, video solutions, A/V integration, virtualization, unified communications, and data infrastructure solutions leverage our consultative approach, deep technical expertise, and extensive industry partnerships.

Since Carousel was founded in 1992 we’ve grown an average of 30% - 50% per year. Today we have over 6,000 customers, including 35 of the Fortune 100. Carousel has been recognized by both VAR and CRN Magazines as one of the top technology integrators in the US and we’ve been listed in the Inc. 500/5000 seven times.

Carousel holds top partner status and certification with many leading technology companies including Avaya, Juniper Networks, Extreme Networks and Microsoft. These certifications are only given to business partners who have met rigorous requirements for converged voice and data, technical expertise, and customer satisfaction. These distinctions are a direct result of the talent, dedication, and commitment of the Carousel team including pre-sales engineering, project management, post-sales support, account management, and training.

Carousel is headquartered in Exeter, RI with over 1,000 employees working from offices in 30 locations across the US, including over 250 service technicians deployed across the country, serving the needs of our customers nationwide.

Carousel’s Mission: To architect and integrate the best applications from the best technology providers into solutions that solve business problems and contribute to your organizations’ growth.

What Carousel Does: We design, deliver, manage and support enterprise and mid-market level technology solutions. This includes managed services, mobility, visual communications, A/V integration, virtualization, unified communications, and data infrastructure solutions. We also supplement our client’s teams as needed with onsite technical and engineering support. Our solutions integrate the best applications from the best technology providers and are designed to create a competitive advantage for our clients.

Our Promise to the Customer: We realize your business will run on the technology solutions we architect. Whether it is the communication technology that connects your employees to the world, the data network that drives your information or the infrastructure that supports it all, Carousel Industries will design, integrate, manage and support the best solution for your company. Our promise to you is that our technical experts will deliver that solution with agility and speed in order to help you maintain a competitive edge.

Carousel’s Visual Communications and Collaboration Group offers the high-end expertise to design, create, integrate and support compelling visual communications solutions for our customers’ network infrastructures, helping reduce costs and increase efficiencies. Our solutions provide a clear return on investment for both large and small organizations spanning numerous verticals.

In fact, Carousel is uniquely positioned as the ONLY PROVIDER who can offer Enterprise Class A/V integration and Video Conferencing solutions as a component of an enterprise wide Unified Communications environment – UC expertise and Visual Communications all from one source! This holistic approach offers tremendous advantages over other providers and saves our customers significant time and expense.

We offer a wide range of Visual Communications solutions and services, including:

  • Integrated Audio Visual Meeting Environments
  • High Definition Video Conferencing Systems
  • Custom TelePresence Solutions
  • Multi-Point Bridging Services
  • Worldwide Video Conference Room Rental Services
  • Managed Services
  • Management Applications
  • Conferencing Infrastructure
  • Network Infrastructure support and design for Video applications
  • Content Recording and Streaming
  • Security and Remote Access

The Carousel Advantage:

  • Full Service Technology Solutions Provider
  • Large Portfolio of “Best of Breed” Products
  • Highest Levels of Partner Certification
  • Legendary Customer Satisfaction
  • Nationwide Coverage
  • Complete Design, Service and Maintenance
  • 24/7 Monitoring through our State of the Art NOC
  • A Variety of Financing Options

National & Regional Presence

Carousel Industries is a global company providing support for our customers either remotely or through our primary Network Operations Center (NOC). Carousel operates 30 regional offices in the United States. Our headquarters and 65,000 square foot warehouse, complete with spare parts and staging arena, are in Exeter RI. Other complete warehouse locations include San Diego CA and Albany NY and our Disaster Recovery site is Bridgeport, CT.

Carousel leverages the technologies we market, and the firm has a well-developed virtualized operation. Many of the firm’s sales representatives, product specialist and technical resources work for their home locations, allowing our customers to benefit from our efficient workforce deployment.

Growth & Acquisitions

Carousel has enjoyed tremendous growth and success in its 21-year history. The business has grown substantially over the last three years. Carousel Industries has no parent company and is privately held. It is a financially stable organization with no outside stakeholders.

With over 1,000 employees, Carousel has taken a "smart growth" approach to our expansion, which has led to several successful strategic acquisitions that have further expanded our ability to support our customers nationwide. Overall, Carousel has been recognized locally and nationally for its success and growth as a company including:

  • Recognition by Inc. Magazine six times
  • CRN Fast Growth 100
  • VAR Magazine Top 100
  • Extreme Networks top revenue partner 2008-2010
  • Juniper Networks New Partner of the Year 2008
  • Juniper East Enterprise Partner of year 2009
  • Polycom Emerging Partner of the Year 2010
  • Fortinet Rookie Partner of the Year 2011
  • Aruba Rookie Partner of the Year 2011
  • #1 Fastest growing technology company in Rhode Island 2005-2009
  • Avaya Data Partner of the Year 2011
  • “Best Places to Work” Hartford Business Journal 2012

Strategic Direction & Focus

Carousel Industries has a broad market focus centered around one mission: Transforming our clients businesses by delivering technology solutions that become a critical component of their organization's success. Our clients range in size from 500 to 50,000 employees and beyond. Today we are proud to say that 35 of the Fortune 100 turn to Carousel for their technology requirements. But that is a small subset of our base of 6,000 customers. These customers come from all industries; finance, manufacturing, education, government, professional services, construction, insurance and more. The commonality among these customers is their desire to have one partner that can deliver on their unified communications, visual communications, mobility, data infrastructure, network and application monitoring and support, and security needs.

Our strength lies in our ability to design, deliver and support enterprise-level technology solutions that become the foundation of our clients’ business. We also supplement our client’s teams as needed with onsite technical and engineering support. Our solutions integrate the best applications from the best technology providers and are implemented with agility and speed to create a competitive advantage for our clients.


Carousel Capabilities

Corporate Headquarters

Carousel Industries Inc.
659 South County Trail
Exeter, RI 02822
800-401-0760
View National Coverage Map & Regional Offices


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