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Visual Communications Solution Architect

Location: Nationwide

Position Overview:

The Solution Architect (SA) - visual communication is pre-sales focused role and all associated activities are based on the presales engineering team goal of driving revenue. This is a senior specialist position and the SA will work with the SE team to help drive revenue, develop solutions, grow/refine the solution portfolio, work with marketing and to publicly represent Carousel in the industry. 

Responsibilities:

• In this role the SA is responsible for supporting Carousel's largest sales opportunity. The SA's works with the front line SE on opportunities and acts as a subject matter expert. This will include assisting on customer calls to help qualify the technical aspect of the opportunity, validating any associated designs assisting with competitive analysis and Industry trends.
• The SA will conduct research and run a tiger team to build and test complex, multivendor, multi discipline reference architects (Microsoft - Polycom, Tandberg, Avaya, etc) with a focus on interoperability. Once the reference architectures are complete (validated, tested and documented) the SA will work to educate the presales engineering, postsales implementation team and NOC engineers on the reference architecture.
• The SA will work with the Marketing team to provide the content to properly market this solution (white paper, etc).
• The SA is responsible for creating and maintaining relationships with each manufacture (PLM, SE, PSO, Sales, TAC, etc) and will lead the effort on roadmaps, known issues and work arounds and feature requests
• National travel is a requirement of this position.
• The SA will be a though leader in the video and infrastructure field and will be responsible to track the industry, determine trends and new products. From this knowledge the SA will present new solution and help to continually develop the solution portfolio.
• The SA will also be responsible to present the visual communication solutions internally and publically to include EBCs, customer meetings, partner events and industry shows.
• The SA will be required to develop and deliver training on the video conferencing, infrastructure solutions and any reference architectures developed. The goal is to distribute the knowledge gained to the presales engineering team. This will allow the SA the ability and time to onboard new technologies.

Required Knowledge and Experience:

• This position requires a minimum of 15+ years of continuous experience in the visual communication industry and a good knowledge of Polycom, Lifesize, Avaya, Microsoft, OC/Linx, Cisco Tandberg, Vidyo, Burst Point and other streaming technologies.
• Preferred experience and knowledge of the protocols, products, and technology that is used in the Video Conferencing industry with prior experience within a similar role.

To apply directly, please send your resume to .(JavaScript must be enabled to view this email address)