Dec 06, 2013

Industry Veteran Terence Fogarty Joins Carousel to Expand Contact Center Practice

Exeter, Rhode Island, December 6, 2013 -- Carousel Industries, a leader in managed services, contact center, mobility, unified communications, data and visual communications, announced it has hired Terence Fogarty as Contact Center Solution Consultant – Strategic Accounts.  An industry veteran with twenty years of experience in Contact Center applications, Fogarty will be focused on helping our largest customers improve their customer service delivery processes and performance.  This includes development of customer service delivery strategies and execution, business discovery/solution development, return on investment analysis, and evolution plans. Fogarty joins Carousel from Avaya where, as a senior Customer Experience Solutions Consultant,... Read More ›


Dec 03, 2013

Carousel, Polycom and NuPhysicia Partner to Deliver Industry-Leading Enterprise-Class Telehealth

SAN JOSE, Calif., HOUSTON, Tex. and EXETER, Rhode Island – Dec. 3, 2013 – Carousel Industries, Polycom and NuPhysicia announced today a partnership to deliver a bundled telehealth offering called DistribuCare, which combines Carousel's healthcare integration expertise, NuPhysicia’s caseload management software expertise and Polycom’s enterprise-grade video solutions, enabling doctors and nurses to more easily and quickly meet with patients across the globe. The service makes it much easier for healthcare professionals to coordinate care when initiating a video-based telehealth service within a hospital, urgent care facility, retail pharmacy, or an employee healthcare network. With DistribuCare, patients are... Read More ›


Nov 22, 2013

Carousel Industries Recognized as 2013 Avaya U.S. Customer Experience Management Partner of the Year

Exeter, Rhode Island, November 22, 2013 – Carousel Industries, a leading integrator in business practices and technologies, today announced that it has been recognized as the 2013 Avaya U.S. Customer Experience Management Partner of the Year. The award was presented at Americas Executive Partner Forum in Cancun, Mexico. Avaya is a global provider of business communications and collaboration systems, software and services. Carousel Industries won the award based on after achieving a stellar revenue performance with Avaya sales during 2013, while focusing on their customer’s needs.  “At Carousel we believe in providing our customers with the highest levels of... Read More ›


Nov 08, 2013

Carousel, Polycom and NuPhysicia to Discuss Telemedicine Strategy in Upcoming Webinar

Exeter, Rhode Island, November 7, 2013 – Carousel Industries, a leading integrator in business practices and technologies, announced it will conduct a webinar focused on enhancements within the telehealth industry. The event will take place on Tuesday, November 12 between 1:00 p.m. to 2:00 p.m. EDT, and will be hosted by presenters from Carousel, standards-based communications leader Polycom, and NuPhysicia, a leader in advanced medical services. Director of Business Development, Brian Douglas of Carousel Industries, Global Director of Healthcare, Ron Emerson of Polycom, and Dr. Glenn Hammack, President of NuPhysicia will lead the discussion. Together, they will address compelling information that healthcare organizations... Read More ›


Oct 07, 2013

Public Sector Industry Veteran Brian Douglas Joins Carousel to Drive Collaborative Telehealth

Exeter, Rhode Island, October 7, 2013 – Carousel Industries, a leading integrator in business practices and technologies, announced the appointment of Brian Douglas as business development director, public sector, Carousel Industries. Douglas, who will report to Senior Vice President of Sales James R Marsh III, will be responsible for managing Carousel's customer solutions for state and local governments, education, and medical systems. Douglas will also play an integral role in driving Carousel's telehealth solutions in conjunction with its leading manufacturer and services partners. "We are pleased to have Brian as part of the Carousel team," commented Marsh. "Our customers in... Read More ›


Sep 10, 2013

Carousel deploys new Video Service, a Next-Generation Cloud Video Offer

Exeter, Rhode Island, September 10, 2013 -- Carousel Industries, a leader in managed services, mobility, unified communications and visual communications, announced the launch of its Simplicity Cloud Video service. The newest addition to Carousel’s Cloud Portfolio is an easy to use virtual meeting room that delivers enterprise-grade video capabilities that can effectively scale to any size company. The new service is designed to make video conferencing truly easy and deliver a high quality videoconference service that enhances business-to-business collaboration. This new cloud service will allow businesses to meet with customers, partners and vendors easily by video anytime and anywhere.  ... Read More ›


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Corporate Headquarters

Carousel Industries Inc.
659 South County Trail
Exeter, RI 02822
800-401-0760
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