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Deep Technical Expertise

Carousel Industries is proud of our hard-earned and long-standing reputation for deep technical expertise and innovative solutions. Our engineers and architects hold the highest manufacturer certifications for a wide range of technologies and we are meticulous about keeping those certifications and their associated requirements up to date.

Our technical know-how allows us to craft high-tech solutions which leverage the most sophisticated technologies available, which consistently generate cost-savings, ROI, and significant operational efficiencies for our customers. Additionally, our extensive Partnerships with industry leaders allow us to be more solution independent than when dealing with a manufacturer directly.

Carousel Engineers and Solutions Architects are highly skilled at enhancing and updating older technologies to create additional functionality as well as selecting the best of new technologies on the marketplace. Our Past Performance demonstrates our abilities to leverage the best of both older and newer technologies for cost-effective and sophisticated solutions.

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Avaya Implementation and Support Services:

Service Expert
The Service Expert specialization recognizes partners who have created a services practice that provides expertise to meet customer implementation and support requirements for Unified Communications or Contact Center solutions. Partners with this specialization often co-deliver these services with technical experts from Avaya Professional Services.

SME Expert
The SME Expert specialization recognizes Avaya-authorized partners that have demonstrated proficiency and expertise in the sales and services delivery of Avaya IP Office.

Avaya Certifications:

ACSS (ACS)– Avaya Certified Solutions Specialist
Messaging / VoIP Telephony /Call Center/ ECG/SME

ACIS (ACA)– Avaya Certified Implementation Specialist
Messaging / VoIP Telephony / Call Center/ECG/SME

APDS – Avaya Professional Design Specialist
Messaging / VoIP Telephony / Call Center/ECG

• ACIS – IPT Implement/Maintain
• ACSS - IPT Implement/Maintain
• ACIS - IPO Implement/Maintain
• ACSS – IPO Implement/Maintain
• ACIS - Modular Messaging/Msg Networking & One X
• ACSS – Modular Messaging /Msg Networking & One X
• ACIS – Session Manager/Implement/Maintain
• ACSS – Session Manager/Implement/Maintain
• ACS – Call Center Implement/Maintain

Nortel Certifications:

• Agile Communication Environment (ACE) Installation & Configuration - Full Service
• Business Communications Manager (BCM) 50/200/400/450 Full Service
• Contact Center Manager Rls. 7.0 Full Service
• CallPilot 5.0 - Full Service
• Communication Server 1000 Rls. 6.0/7.0 - Full Service
• Avaya Aura Contact Center 6.0 - Service Assist
• Media Processing Server 500 - Service Assist

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Aruba Networks Certifications

• Aruba Certified Mobility Associate
• Aruba Certified Mobility Professional
• Aruba Certified Design Expert

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Cisco Certifications

• Cisco Certified Network Engineer
• Cisco Certified Design Engineer
• Cisco Certified Network Professional
• Cisco Certified Design Professional

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Extreme Networks Certifications

• Extreme Networks Certified Sales Professional - ECSP
• Extreme Networks Certified Design Professional - ECDP
• Extreme Networks Associate - ENA
• Extreme Networks Specialist - ENS

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Juniper Networks Certifications

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Meru Networks Certifications

• Meru Partner Engineer
• Meru Wireless Sales Professional
• Meru Wireless Design Engineer

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Microsoft Certifications

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VMware Certifications

• VMware Sales Professional
• VMware Technical Sales Professional
• VMware Certified Professional

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For more information on Carousel Industries Government Solutions, contact
Rick Parker - .(JavaScript must be enabled to view this email address) or
Brian Kiel - .(JavaScript must be enabled to view this email address).