It’s a brave new world and customers are communicating through social applications which were beyond comprehension just a few years ago. How can financial institutions leverage social media to keep pace with customer communications, while ensuring security and compliance with industry regulations?
It’s true that today’s financial services providers face rigorous control restrictions on everything from policy flows to administration. Carousel’s highly skilled engineers understand the technical subtleties of these transactions and how best to leverage social media to make the most of that critical point of customer exchange. From sophisticated contact center measurement to a more flexible enterprise architecture, we can help pinpoint how best to keep those customer conversations alive and thriving!
Scalable flexible service models for enhanced points of customer contact
Simplified business management, regulatory compliance and streamlined IT processes
Reduced TCO from hosted cloud-based operational efficiencies
Networking, Security, Virtualization, Data Center, Power & Cooling
Contact Center, VoIP, Mobility
Contact Center, Voice, Video