I need to shift from broker-based to direct-to-consumer selling.

Internet-based insurance providers (thriving on smaller footprints and lower overhead) are forcing larger firms to consider new business models refocusing on the consumer. Evolving industry-specific applications allow smaller firms to sustain a consistent brand presence not previously possible across customer interactions. How can technology facilitate this transition for firms who have remained old-school?

The Carousel insurance industry teams understand the nuances of this market shift and how larger providers can adopt or expand technology that will enable direct-to-consumer selling, bypassing the brokers of yesteryear. Insurance carriers can expect the following benefits from Carousel technology solutions.

Cross-channel information-sharing between agents

Broadened online presence, network flexibility and scalability

Increased customer access to self-services options

Enhanced customer service from unified, multichannel delivery

Take a closer look at our technology solutions:

Voice Solutions

Contact Center, VoIP, Cloud Voice

Cloud Solutions

Contact Center, Voice, Video, Mobility, Presence

Data Solutions

Networking, Security, Virtualization, Data Center, Power & Cooling

Video Solutions

Audio/Visual, Video Conferencing, Cloud Video