Our web-based lifestyles have cultivated a culture of instant gratification which can wreak havoc in the hospitality industry. Housekeeping must respond to guest requests at SONET speeds, not analog. How can today’s Travel and Hospitality industry members arm staff to keep up to speed with guest requests – both business and leisure?
Our technology solutions are designed to anticipate your guest and staff needs, empowering you to always provide superior customer service, which generates return business. Working from a strong baseline network architecture, all the way up to wireless and cloud-based services, Carousel engineers can design the perfect portfolio to keep your technology flowing and your guests smiling.
Streamlined communications between all staff members
Smoother workflow more accurately addressing guests needs
Better schedule coordination amongst dispersed staff
Better collaboration for faster customer service and reservation management
More cost-effective business processes from more robust infrastructure
Contact Center, Voice, Video, Mobility, Presence
Voice, Video, Data, Mobility, Desktop, Messaging Presence
Networking, Security, Virtualization, Data Center, Power & Cooling
Audio/Visual, Video Conferencing, Cloud Video