Solutions Overview

Mission Statement

Carousel Industries successfully designs, delivers and supports telecommunications, unified communications, videoconferencing, virtualization and data networking solutions for Government agencies through our:

  • Partnerships with leading telecommunications and IT technology manufacturers
  • Nationwide engineering and technical support team
  • Commitment to service excellence through strong program /project management, product certifications and training

Value Proposition

Carousel’s key value proposition is to design, implement, and operate advanced network architectures which integrate the best technologies to improve business and government functionality at an affordable price point. We have provided network integration, monitoring and operations services supporting equipment and full life cycle maintenance for enterprise clients for over 20 years, evolving our business model in advance of new technology to ensure the best solutions for our customers.

As both corporate and government networks evolve into more net-centric information repositories, Carousel is positioned to provide the solutions of the future:


Our Project Management teams focus on customer scheduling requirements, on-time service delivery and detailed cost management. Our consultative approach drives a price/performance methodology which unites performance with cost, focusing on generating an acceptable ROI.

Reducing the total cost of ownership and providing on-time service delivery to our customers are our top priorities throughout the duration of every contract.

Engineering and Support Resources

  • Carousel’s Engineers and Solutions Architects hold the highest manufacturer Technical Certifications, allowing them to craft high-tech solutions leveraging the most sophisticated technologies available.
  • Our state-of-the-art Network Operations Center (NOC) provides comprehensive help desk and network monitoring support for our portfolio of Solutions and Services.
  • Our strong partnerships with numerous industry-leading technology companies reflect our adherence to rigorous technical standards and customer performance specifications.

Service Delivery

Our global footprint allows us to place the right people in the right places so we can scale up or down based on your project requirements.

For more information on Carousel Industries Government Solutions, contact:
David Colangelo PMP, FSO, Manager - Federal Proposal Team
.(JavaScript must be enabled to view this email address)

Deep Technical Expertise

Carousel Industries is proud of our hard-earned and long-standing reputation for deep technical expertise and innovative solutions. Our engineers and architects hold the highest manufacturer certifications for a wide range of technologies and we are meticulous about keeping those certifications and their associated requirements up to date.

Our technical know-how allows us to craft high-tech solutions which leverage the most sophisticated technologies available, which consistently generate cost-savings, ROI, and significant operational efficiencies for our customers. Additionally, our extensive Partnerships with industry leaders allow us to be more solution independent than when dealing with a manufacturer directly.

Carousel Engineers and Solutions Architects are highly skilled at enhancing and updating older technologies to create additional functionality as well as selecting the best of new technologies on the marketplace. Our Past Performance demonstrates our abilities to leverage the best of both older and newer technologies for cost-effective and sophisticated solutions.

Avaya Certifications

Avaya Certifications

Carousel employs one of the largest teams of Avaya Certified Technicians globally. Our engineers have achieved the highest levels of training and certification on the complete line of Avaya products. We continue to upgrade our training, and manage the services Carousel is responsible for with the latest methodologies and tools, and have the closest relationship possible with our supplier—Avaya. In addition, an Avaya technician is resident full time 7/24/365 in the Carousel NOC to provide 4th level support and to enable “instant” access to the Avaya Backbone support, providing a level of service to our customers unachievable by many of our competitors.

Carousel is also an Avaya authorized Co-Service Delivery partner, which enables us to provide Tier 1, 2, and 3 support on Avaya Software products, and contracted access to Avaya Tier 3 & 4 Engineering, with SLA timelines.

Our technicians have achieved the highest levels of training and certification on Avaya products including:

Avaya Implementation and Support Services

Support Select
This is a new global program that provides a platform for partner to differentiate their support business in the market and gives exclusive access to the comprehensive set of technical and marketing benefits.

The Support Select designation recognizes partners that have invested in creating solution based support practices. These partners provide quality service delivery and expertise to meet the support requirements of our joint customers.

Avaya Certifications: Platinum Business Partner

ACSS – Avaya Certified Solutions Specialist
UC / Contact Center/Aura /SME/Video

ACIS – Avaya Certified Implementation Specialist
UC / Contact Center/Aura/Networking

AIPS – Avaya Implementation Professional Specialist
UC / SME/Contact Center

ASPS – Avaya Support Professional Specialist
UC/SME/Contact Center/Networking/Video

APDS – Avaya Professional Design Specialist
UC /Contact Center/SME/Networking

APC Certifications

  • Elite Partner Small and Medium Business

Aruba Networks Certifications - Platinum Partner

  • Aruba Certified Mobility Associate
  • Aruba Certified Mobility Professional
  • Aruba Certified Design Expert
  • Aruba Clearpass Professional
  • Aruba Wireless Mesh Professional

Cisco Certifications

  • Cisco Certified Network Engineer
  • Cisco Certified Design Engineer
  • Cisco Certified Network Professional
  • Cisco Certified Design Professional
  • Cisco Certified Network Associate
  • Cisco Certified Entry Networking Technician

Extreme Networks Certifications - Diamond Partner

  • Extreme Networks Certified Sales Professional - ECSP
  • Extreme Networks Certified Design Professional - ECDP
  • Extreme Networks Certified Specialist - ENCS
  • Extreme Netsight Specialist
  • Extreme Networks Associate - ENA
  • Extreme Networks Specialist - ENS

Juniper Networks Certifications - Elite Partner

  • Juniper Networks Certified Associate (JNCIA-JUNOS)
  • Juniper Networks Certified Specialist Enterprise Routing and Switching (JNCIS-ENT)
  • Juniper Networks Certified Professional Enterprise Routing and Switching (JNCIP-ENT)
  • Juniper Networks Certified Specialist Security (JNCIS-SEC)
  • Juniper Networks Certified Professional Security (JNCIP-SEC)
  • Juniper Networks Certified Specialist Service Provider Router and Switching (JNCIS-SP)
  • Juniper Networks Certified Support Professional Security (JNCSP-SEC)
  • Juniper Networks JUNOS Pulse Access Control (JNCIS-AC)

Meru Networks Certifications

  • Meru Partner Engineer
  • Meru Wireless Sales Professional
  • Meru Wireless Design Engineer

Microsoft Certifications - Gold Communications Competency

  • MCDST: Microsoft Desktop Support Tech
  • MCTS: Windows Server 2008 Applications Infrastructure
  • MCITP: Lync Server Administration 2010
  • MCITP: Windows Server Administration
  • MCITP: Windows Server Enterprise Administration
  • MCSE: Systems Engineer – Security
  • MCTS: Microsoft Office Communications Server
  • Microsoft Office 365 Certification
  • MCP: Lync Server 2012 Administration
  • MCP: Professional
  • MCSA: System Administration
  • MCSA: System Administration-Messaging
  • MCSA: System Administration-Security
  • MCSA: Server 2012
  • MCSE: Systems Engineer
  • MCSE: Solutions Expert Communications
  • MCTS: Tech Specialist Exchange
  • MCTS: Tech Specialist Lync 2010
  • MCTS: Windows Server 2008 Active Directory
  • MCTS: Windows Server 2008 Network Infrastructure
  • MTA: Tech Associate

VMware Certifications - Enterprise Partner

  • VMware Sales Professional
  • VMware Technical Sales Professional
  • VMware VCA-DVC Certified Associate Data Center
  • VMWare VCP- Data Center Certified Professional

For more information on Carousel Industries Government Solutions, contact:
David Colangelo PMP, FSO, Manager - Federal Proposal Team
.(JavaScript must be enabled to view this email address)

National Coverage

Carousel’s 900 employees can be found in all 48 of the continental United States and our International Global Services provide support and expertise for customer requirements worldwide.

In addition, our extensive partnerships with numerous industry leaders include direct contracting relationships worldwide, reflecting our access to resources and support on a global scale.

Lastly, our state-of-the-art Network Operations Center (NOC) provides us with the technical bandwidth to proactively monitor and support multiple large-scale initiatives safely and securely.

For more information on Carousel Industries Government Solutions, contact:
David Colangelo PMP, FSO, Manager - Federal Proposal Team
.(JavaScript must be enabled to view this email address)

Success Stories

Carousel’s dedication to effective Cost Management and our consultative approach drive high-tech solutions which consistently generate measurable ROI while reducing cost of ownership. This price/performance methodology and our commitment to achieving every agency’s primary mission are demonstrated by our Success Stories.