Zeacom

Zeacom is a Carousel Preferred Partner

Zeacom is rapidly growing technology company and long standing AVAYA dev connect partner with a global presence. Zeacom Communications Center (ZCC) delivers advanced Unified Communications (UC) and Contact Center solutions to around 3000 organizations across some 30 countries working with both the IP Office and Communication Manager platforms.

ZCC can provide the applications below for Call Centers of up to 750 Seats and Enterprise UC solutions for up to 3500 Users from a SINGLE application and in most cases a SINGLE Server!!

Contact Center routing and Reporting
Multimedia Queuing (Email, Fax, Chat, SMS)
Preview and Power Dialing
Inbound and Outbound IVR
Easy Integration to databases such as MS CRM, Salesforce.com
OCS Integration
Voicemail and Unified Messaging
Presence and Desktop Applications
Operator Console
Call Recording and Agent Evaluation
Much Much more!

For additional information visit www.zeacom.com