TASKE provides web-based call management solutions with real-time and historical call reporting functionality ideal for small call centers and general businesses. TASKE solutions provide the insight necessary to improve call center service levels and enhance customer retention strategies. Organizations use TASKE to report on all inbound, outbound, and internal call activity, monitor and improve call center agents’ performance levels, respond immediately to changing call volume and agent availability and control call center operating costs. With thousands of installations worldwide, TASKE offers superior technical support and expert services for all its products. TASKE has an excellent reputation of offering proven, robust, and affordable products for the Avaya Communication Manager and the Cisco Unified Contact Center Express (UCCX). Founded in 1989, TASKE is headquartered in Canada with USA offices.
For additional information visit http://www.taske.com