Carousel Industries Achieves Avaya Services Delivery Specialist Certification
Exeter, Rhode Island, February 24, 2009 - Carousel Industries announced that it has achieved Services Delivery Specialist (SDS) certification from Avaya, a leading global provider of business communications systems, software and services. This SDS Implementation Specialist and Support Specialist designation means that Carousel has demonstrated proficiency in the skills and qualifications needed for expert delivery of the full range of implementation and support services to Avaya customers. Carousel Industries is Avaya’s premiere solutions provider designing, implementing and maintaining powerful converged communication networks for enterprise customers nationwide.
“Business Partners like Carousel, enable customers to be fully confident that they will receive the highest level of service for the care of their communications systems,” said Carol Giles Neslund, vice president, North America Channel Sales, Avaya. “To achieve the SDS designation, Carousel exhibited a standing record of success in serving customers, which they have taken to the next level through additional training and access to Avaya Global Services tools and methodologies. It gives us great pleasure to see Carousel carry the Avaya SDS designation and know they are serving our customers.”
Having successfully completed the rigorous requirements associated with the Services Delivery Specialization Program, this reaffirms to our client base and prospects the best-in-class services that Carousel Industries can bring to them and their end-users in both implementation and support services, and validates the excellence of the services experience we deliver to our clients,” said Jeff Gardner, CEO, Carousel Industries.
“It is important for vendors to segment partners based on services capabilities to help customers differentiate partners during the sales cycle,” said Christine Tenneson, Research Director at Gartner. “Channel partners with specialized services designations have invested significantly to earn these designations.”
About Carousel Industries
Carousel Industries is the premier technology solutions provider designing, implementing and maintaining powerful converged communication networks for enterprise customers nationwide. Utilizing a single-source approach, Carousel offers a full range of solutions including IP Telephony, Data Infrastructure, Unified Communications, Video, Power and Cooling, IVR, Wireless, Security, Speech Applications and much more. We also provide a complete range of services from Design Engineering, Installation and Project Management to Repair, Remote Monitoring, Support Agreements, Managed Services and Financing. Carousel has achieved elite partner status with the top technology companies in the world including Avaya, Juniper Networks, Extreme Networks and Microsoft.
About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit www.avaya.com
Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by the ®, SM or TM are registered trademarks, service marks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. © 2009 Carousel Industries Inc. All Rights Reserved.
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