Here's exciting news about a Carousel Services Promotion to assist customers in need of support for their Avaya Systems.
As you may know, several Avaya business partners have been de-authorized recently. As a Fully Authorized Avaya Platinum Business Partner, Carousel would like to help out those customers who are seeking support. We have put together a transition plan that can help you ease the burden of your situation without affecting your daily business routine.
DON'T END UP WITHOUT SUPPORT
Carousel Industries is helping out customers seeking support, making the service transition from current provider easier than ever.
Through the end of May 2010, customers who switch from any Unauthorized Avaya Service Provider to a Carousel Industries Maintenance Support Plan for their Avaya/Lucent Phone Systems will receive the following:
- A 50% Discount off Standard Rates
- First Month of Service FREE
- Software Release Management (pro-active patches and updates) for 12 months FREE
- Remote Moves, Adds, Changes Work for 90 Days FREE
- Additional Discounts Based on Length of Support Agreement
Take advantage of this cost savings promotion!
Email us directly at .(JavaScript must be enabled to view this email address)
or call 800.401.0760 x 1055 mention “NV Promo” Avaya Certified Platinum Partner
Summary of Carousel Industries Support Plan:
PLATINUM Support Plan: Total System Protection
- Priority queuing for service requests
- Guaranteed Emergency Response
- Remote Alarm Monitoring & Resolution
- Helpdesk Support
- Annual System Review (preventive maintenance) once per year
- SmartPoint VoIP Network Monitoring
- Carrier Interface Support
- Voice / Data integration Support
- Training Support via Carousel University classes
- Discount Rates on moves, adds and changes.
Of course with Carousel you can have the confidence that we have a proven track record with our customers. Carousel is only one of four Avaya Platinum Business Partners that has achieved SDS certification from Avaya for both Implementation Specialist and Support Specialist designation which means that Carousel has demonstrated proficiency in the skills and qualifications needed for expert delivery of the full range of implementation and support services to Avaya customers. Check out Gartner’s report on SDS to learn more about the criteria to receive this certification.
We offer our customers the opportunity to take a class through our Carousel University. This training offers our customers a chance to learn about various Avaya products and solutions through Carousel's team of trained professionals. Current class schedule can be found on our website.
With Carousel you get the service you deserve:
- Full Service Technology Solutions Provider
- Large Portfolio of “Best of Breed” Products
- Highest Levels of Partner Certification
- Legendary Customer Satisfaction
- Nationwide Coverage
- International Sales and Service capabilities
- Complete Design, Service and Support
- 24/7 Monitoring through our State-of-the-Art Network Operation Center (NOC)
- A Variety of Financing Options
- Carousel University Courses
Contact us using the special email address listed below to get more information on how you can take advantage of this cost savings promotion from Carousel a trusted Avaya Platinum Business Partner. Carousel Industries is Avaya’s premier solutions provider designing, implementing and maintaining powerful converged communication networks for enterprise customers nationwide.
Take advantage of this cost savings promotion!
Email us directly at .(JavaScript must be enabled to view this email address)
or call 800.401.0760 x 1055 mention “NV Promo” Avaya Certified Platinum Partner
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