Filed Under:

  • Solution: Voice
  • Application: Contact Center, VoIP Telephony
  • Market: Healthcare

Preferred Care Partners is a company that every day works to leverage growth challenges in a demanding, highly complex industry: Medicare Part B health plans and services. Subject to rapidly changing regulatory compliance and legal reform issues, companies serving Medicare recipients must be nimble and adaptable - prepared to shift course quickly, ready to manage their own growth while maintaining a strong level of personal service for their customers. For a company such as Preferred Care Partners, a robust call center infrastructure is a vital necessity for continued success.