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Filed Under:

  • Solution: Collaboration
  • Application: Unified Communications

Within this document is a discussion on Carousel Industries’ existing project framework and a discussion about the integration of the Skype Operation Framework (SOF) as a new and enhanced offer. Some of the key elements of SOF and the key drivers of Carousel’s adoption of this frame work are:

  • SOF supplies practical guidance, tools and assets that range from scripts and reports to workshops and documents that help aligned Customer expectations with the stages of pre and post-sale adoption of Skype for Business.
  • SOF delivers offers that are a combination of activities and tools that follow the SOF methodology enabling them to be delivered faster by providing the foundation to build or enhance their delivery practices.
  • SOF enables customers to apply execution excellence to achieve desired outcomes aligned with business initiatives by providing the common understanding between Carousel and our customers on the needs and benefits of the Skype for Business online lifecycle.