Course ID: CU-CM01 Avaya Communications Manager Administration

Course ID: CU-CM01 Avaya Communications Manager Administration

Overview

This course is designed to promote an interactive, instructor-guided, hands-on learning experience for system administrators involved in the day-to-day use of Avaya Communications Manager products. The course covers Avaya Site Administrator, daily ongoing administration such as COR, COS, station administration, trunk groups, and more. Course instruction includes a blend of instructor-led discussions, guided activities, and lab activities designed with administration tasks in mind.

What you'll learn

Log into Communications Manager from a variety of administrative interfaces.
Understand what a dial plan is, what comprises it, and how to administer and maintain one
Administer stations, classes of service and classes of restriction.
Understand and administer ARS and related tables
Understand how vectors work and how to administer basic vectors and VDN
Set up meet-me conferences
Administer EC500 for your users
Perform day-to-day maintenance routines such as examining logs and using troubleshooting tools provided by the system.

Course Schedule

April 20-22, 2010
May 18-20, 2010
June 8-10, 2010
August 24-26, 2010
September 21-23, 2010
October 19-21, 2010
November 16-18, 2010
December 7-9, 2010

Location

Carousel National Headquarters
659 South County Trail
Exeter, RI 02822

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Course Fees

Fee for each course is $1,500. Fee will be required to be paid 2 weeks prior to the course date. Cancellation will be permitted within 10 days of the course start date. Cancellations within the allowed time will be provided as either full refund or credit towards a future course.

Once Carousel has received your registration, we will send confirmation of your registration and contact you for billing information.

Registration for Course ID: CU-CM01

Avaya Communications Manager Administration

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Preferred Partners

Carousel partners with the top technology companies in the world. Through these relationships, we provide complete end-to-end services and solutions.

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Carousel is Avaya's premier technology solutions provider designing, implementing and maintaining powerful converged communication networks for enterprise customers nationwide.