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Carousel University Training

Course ID: CU-CM02 Avaya Communications Manager Intermediate Administration

Overview

This course is designed to promote an interactive, instructor-guided, hands-on learning experience for system administrators involved in the day-to-day use of Avaya Communications Manager products. The course begins with a VOIP overview and moves into a CM hardware and software architecture overview, daily ongoing administration, survivability, diagnostics on the server and gateway, and more. Course instruction includes a blend of instructor-led discussions, guided activities, and lab activities designed with administration tasks in mind.

What you'll learn

  • VOIP Terminology Basics
  • Avaya Architecture
  • Hardware Overview
  • Administering using the Web Browser
  • Basic Network Regions
  • Basic IP trunking
  • IP Phone Administration
  • LSP/ESS Basics
  • Media Gateway Recovery Rules
  • Inter Gateway Alternate routing IGAR
  • Dial Plan Transparency

Course Schedule

  • August 17-19, 2010

Location

Carousel National Headquarters
659 South County Trail
Exeter, RI 02822

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Course Fees

Fee for each course is $1,500. Fee will be required to be paid 2 weeks prior to the course date. Cancellation will be permitted within 10 days of the course start date. Cancellations within the allowed time will be provided as either full refund or credit towards a future course.

Once Carousel has received your registration, we will send confirmation of your registration and contact you for billing information.

Registration for Course ID: CU-CM02

Avaya Communications Manager Intermediate Administration


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Carousel is Avaya's premier technology solutions provider designing, implementing and maintaining powerful converged communication networks for enterprise customers nationwide.