Course ID: CU-MSS01 Avaya Modular Messaging for the Message Storage Server

Course ID: CU-MSS01 Avaya Modular Messaging for Message Storage Server

Overview

This course is designed to promote an interactive, instructor-guided, hands-on learning experience for system administrators involved in the day-to-day use of Avaya Modular Messaging with the Avaya Message Storage Server (MSS). The course covers system architecture, Role-Based Access Control, COS, Mailbox administration, Enhanced List Applications, diagnostics and reporting on the MSS and MAS, backups, Caller Applications and use of Mailbox Manager. Course instruction includes a blend of instructor-led discussions, guided activities, and lab activities.

What you'll learn

Understand the functions of the different components of Modular Messaging, where they are located, and what they do for the system as a whole.
Understand the capabilities of the Modular Messaging product and how to administer features for users.
Perform day-to-day administration of Modular Messaging on both the MAS and MSS.
Administer the Message Storage Server (MSS) software, including performing backups.
Understand good housekeeping principles for Modular Messaging, and gain the know how to perform the routine tasks that help keep the system running as reliably as possible.
Understand the reporting capabilities of MM, where to access certain reports, and the meaning of the data contained within each report.
Use Mailbox Manager to administer subscriber and list data.

Course Schedule

March 23-25, 2010
April 13-15, 2010
May 4-6, 2010
June 2-4, 2010
August 10-12, 2010
August 31-2, 2010
October 5-7, 2010
November 2-4, 2010
December 14-16, 2010

Location

Carousel National Headquarters
659 South County Trail
Exeter, RI 02822

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Course Fees

Fee for each course is $1,500. Fee will be required to be paid 2 weeks prior to the course date. Cancellation will be permitted within 10 days of the course start date. Cancellations within the allowed time will be provided as either full refund or credit towards a future course.

Once Carousel has received your registration, we will send confirmation of your registration and contact you for billing information.

Registration for Course ID: CU-MSS01

Avaya Modular Messaging for the Message Storage Server

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