Carousel University Overview

Carousel University

Comprehensive and Expansive Training Program

Carousel Industries understands that you can’t take full advantage of your technology investment unless you’re completely trained with regards to how to implement the features and manage and maintain them afterwards.

Carousel takes education of our customers very seriously. As such, we have a very comprehensive and expansive training program, which provides cutting-edge communications education on the Avaya solutions we provide. Carousel University has been designed to enable customers to be continually educated on our ‘best-in-class’ offerings in the constantly changing technology landscape. Therefore we have developed a technology curriculum whereby our highly skilled and experienced trainers can deliver all the necessary education, which aligns with your staff as well as your overall business requirements.

In addition to the on-site/hands-on training Carousel can provide classroom-based training in our Exeter, RI office, and web-based seminars are frequently assembled for specific customer requests.

Your Feedback is important

At Carousel University we are constantly working to match our course offerings with what you as our customer require so if you don’t see a class you’d like to take please feel free to drop us a line at .(JavaScript must be enabled to view this email address) to let us know what you’d like to see on the list.

Carousel University Course Overview

Course ID: CU-CM01 Avaya Communications Manager Administration

This course is designed to promote an interactive, instructor-guided, hands-on learning experience for system administrators involved in the day-to-day use of Avaya Communications Manager products. The course covers Avaya Site Administrator, daily ongoing administration such as COR, COS, station administration, trunk groups, and more. Course instruction includes a blend of instructor-led discussions, guided activities, and lab activities designed with administration tasks in mind.
Course Details

Course ID: CU-CM02 Avaya Communications Manager Intermediate Administration

This course is designed to promote an interactive, instructor-guided, hands-on learning experience for system administrators involved in the day-to-day use of Avaya Communications Manager products. The course begins with a VOIP overview and moves into a CM hardware and software architecture overview, daily ongoing administration, survivability, diagnostics on the server and gateway, and more. Course instruction includes a blend of instructor-led discussions, guided activities, and lab activities designed with administration tasks in mind.
Course Details

Course ID: CU-MSS01 Avaya Modular Messaging for the Message Storage Server

This course is designed to promote an interactive, instructor-guided, hands-on learning experience for system administrators involved in the day-to-day use of Avaya Modular Messaging with the Avaya Message Storage Server (MSS). The course covers system architecture, Role-Based Access Control, COS, Mailbox administration, Enhanced List Applications, diagnostics and reporting on the MSS and MAS, backups, Caller Applications and use of Mailbox Manager. Course instruction includes a blend of instructor-led discussions, guided activities, and lab activities.
Course Details

Course ID: CU-EX01 Avaya Modular Messaging for Microsoft Exchange

This course is designed to promote an interactive, instructor-guided, hands-on learning experience for system administrators involved in the day-to-day use of Avaya Modular Messaging with Microsoft Exchange. The course covers system architecture, system admin tools, managing subscribers, caller applications, daily ongoing administration, and diagnostics of the MM system. Course instruction includes a blend of instructor-led discussions, guided activities, and lab activities designed with administration tasks in mind..
Course Details