Avaya Remote Alarm Monitoring

Designed to capture,identify and acknowledge alarms on Avaya systems
(PBX/S-Servers/Messaging/CMS)
Automatic dial-back into systems, performing commands on the discovery of the alarm
Proactive connectivity testing to ensure:
- Carousel can successfully connect to the customer's system
- Customer's system can successfully send a test alarm back to our service center
Recurring alarm analysis to track trending and eliminate future troubles

Maintenance Support
VoIP & Network Monitoring
Network Operations Center
Implementation
Financial Services
Master Sales Agreements
Warranty
Training
Carousel University
Government

Preferred Partners

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Carousel is Avaya's premier technology solutions provider designing, implementing and maintaining powerful converged communication networks for enterprise customers nationwide.