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Carrier Services

Carrier Services Solutions Group

Carousel is a leading integrator of converged communication systems, applications and network services. We design, build, deploy and manage converged communication networks. We partner with the world’s most respected Carrier Services providers to develop integrated solutions that address your core business challenges. We specialize in next generation, purpose built networking technologies that allow simplified architecture while maintaining the highest standards of security, resiliency, and performance. We deploy best practices in procuring and managing the appropriate Carrier Services technology to meet our client’s specific needs.

From interfacing with your local phone company to building global networks, we bring you the industry experience and Carrier Solutions needed to manage your network efficiently and cost effectively. Reducing costs, increasing profitability, and improving business operations is our mission.

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Audit Services

• Recovery of billing errors, & optimization of existing services results in an average of
  15% to 30% annual telecom savings.
• We compile a complete current inventory of all Telecom infrastructure.
• We perform a comprehensive Telecom infrastructure cost analysis.
• We review all purchasing contracts for compliance and provide a thorough billing analysis.
• We present a complete findings and recommendations report.

Inventory Management Services

• Web based secure inventory management portal
• Provides complete current inventory of all Telecom infrastructure and contracts.
• Provides automated order tracking and updates.
• Automated notification of pending contract expirations
• Asset tracker.

TEM (Telecom Expense Management) Software

• Web-based 24/7 Access to all reporting.
• Complete visibility into all your telecom charges.
• Management and control of your billing
  • Automated tracking
  • Instantaneous auditing
  • Automated departmental/business unit cost allocation
  • Expert analysis and support
  • Automated Bill disputes
• Central repository for all telecom equipment, services and contract commitments.
• Manage both fixed and mobile communication services more effectively.
• TEM is a valuable tool that dramatically simplifies the AP and MAC process.
• Provides comfort and peace of mind about a significant and growing cost area.
• Realize significant ongoing savings on all your telecom services with most clients saving 2X or more the cost of their monthly service.

RFP / Account Management Services

• We will work closely with you to gather an understanding of your current pain points, concerns, and business & technology goals.
• We will make recommendations based on our knowledge of your current infrastructure, strategic business goals, and the industry trends to make sure you take advantage of the best technology that will meet your needs today with an eye on the future.
• Provide you with a side by side comparison of the “best in breed” service providers.
• Prepare contract documents, and enter / track orders through our automated telecom order and inventory management software.
• We act as a single point of contact and coordinate services installations with our project managers and technical teams to ensure that the project goes as smooth as possible.
• Provide quarterly technology reviews to make sure that you are still utilizing the best solution for your business.
• We provide escalation and support for service issues, adds, moves, changes, when required.

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