Skype for Business and Lync Enterprise Voice

Skype for Business

Premise, Hybrid, Cloud Deployment Experience

Carousel’s Microsoft practice is certified and has deep knowledge in all deployment and integration methods of the Skype for Business portfolio. So whether your organization is supporting a physical data center or fully cloud deployed, you can rely on the Carousel team to help you design the right Skype for Business Solution for your organization.

Contact Carousel for a free evaluation of your needs at

Skype Operations Framework (SOF)

The shift to the cloud requires rethinking how enterprises and partners Plan, Deliver and Operate Skype for Business. The SOF provides a multi-faceted approach to a successful deployment of Skype for Business. SOF provides a methodology to guide customers on how to use tools and assets in concert with existing Carousel project management best practices. The combination of Carousel’s own Plan / Deliver / Operate & Managed Services intellectual property, enhances the SOF model even further. The SOF model is a major benefit for many who in the past have had to work out how to navigate the deployment journey on a project by project basis, investing significant time and effort to develop their own delivery methodology from the ground up. Carousel Industries has fully adopted the SOF model by completing the necessary pre-request training and certifications and stands ready to start a plan with you.

The SOF Phases define the Skype for Business online lifecycle which customers and Carousel work through, adding business value by onboarding new workloads and features.

  • Plan – gather information and insights to asses, design and prepare for a Skype for Business Online service. Define expected business value, assess readiness for implementation and undertake remediation activities
  • Deliver – transition from deploying on premises to delivering high quality cloud services, by effectively implementing & delivering Skype for Business Online services while driving adoption. Identify areas for improvement by implementing new features and capabilities as these are released to deliver rapid success and additional value
  • Operate –maintain a high quality and reliable Skype for Business Online service. Provide monitoring, reporting, run and support services

Skype for Business – Managing your End to End Experience

Skype for Business Call Monitor

Carousel provides added value by becoming trusted advisors that really understand Skype for Business and Lync solutions end-to-end. Getting started is easy. Countless customers have benefited, by eliminating “pay per drink” / “over the top” conferencing and collaboration services by using Skype for Business as an alternative. Skype for Business can also be used to integrate disparate voice mail systems by utilizing and Exchange Unified Messaging and consolidating all media communications. Carousel serves as one vendor working across all technologies, and manufacturers, seamlessly integrating your Skype for Business and Lync experience. Our experts will guide you towards moving to your next communications environment!

Improving Productivity

Skype for Business Desktop Sharing

Every business is looking to improve productivity, small to large. The more productive a business is the more profitable they can be. Microsoft has pioneered “Personal Productivity” solutions from Word, Excel, PowerPoint, Outlook and Exchange. Now with Skype for Business fully integrated throughout the Microsoft Suite of products and integrated into the Office 365 Cloud offer, productivity gains can be realized across the solution set. Skype for Business goes further by addressing “Group Productivity” goals for any size business. Skype for Business Worldwide Conferencing service, Skype for Business Broadcast and Corporate Directory Services and Groups integration in the Skype client are just an example where Groups can be impacted with the solution.

Key Features & Benefits

Skype for Business New Look
  • Professional online meetings scaling to hundreds of participants per individual. And now, with Skype for Business Broadcast, 10’s of thousands of users can participate.
  • Run as a hosted service, hybrid or as an on-premise deployment
  • Many options for customized support including virtualization for VMware and Hyper-V
  • Extends Unified Communications securely over the Internet to customers, suppliers, and partners enabling B2B and B2C communication
  • Multiparty HD Video Gallery provides up to five continuous presence video feeds in a single conference
  • Persistent Chat allows for virtual rooms where workgroups or designated colleagues can meet and collaborate in real-time.
  • Skype connectivity enables presence sharing, IM, and voice calling with millions of users around the world
  • Local and geo-redundant capabilities to serve large distributed or centralized deployments
  • Federation Services for inter-company / affinity group collaboration

Day Two Managed Services for Skype for Business & Lync

Carousel’s Managed Services for Skype for Business and Lync / Unified Communications delivers end-to-end, proactive monitoring and root cause analysis. With attention to the underlying network and the overall UC architecture, our proactive Skype for Business and Lync / UC support reduces the time it takes to identify and remediate issues. This diminishes downtime and prevents outages before they occur. Let Carousel relieve the burden on your IT organization and increase your total cost of ownership for Skype for Business and Lync.

Skype for Business

Sign up to receive our monthly newsletter!

Subscribe Today