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Voice over Internet Protocol (or VoIP)’s tremendous advantages over traditional analog voice technology have made it one of today’s most popular communications solutions and a fundamental component of Carousel’s Unified Communications practice. VoIP’s Internet-speed transmissions and inherently lower cost give it the potential to replace traditional wired phone service altogether, making it a no-brainer for SMBs, Contact Centers, or enterprise-sized global players.

Carousel’s VoIP Telephony Solution features Avaya VoIP telephony products built on data infrastructure products and software from Extreme Networks and Juniper Networks. Our open architecture allows you to build your communications system around software and applications specifically designed to fully leverage the benefits of IP telephony. Carousel’s deep technical expertise and consultative approach help our VoIP solutions unify your communications devices. We help you maintain a competitive edge so you can put your competition on the endangered species list!

Carousel’s VoIP services include:

• Multi-service network assessment
• System design and architecture
• Deployment planning services
• Intersite networking
• Virtual workplace telecommuting design

Carousel’s VoIP products include:

• Avaya Aura Architecture complete suite of products

Carousel’s VoIP applications include:

• Remote and mobile telephony
• Integration between physical telephone and PC or Mac workstation
• Voicemail and email integration with speech to text.

Key Business Benefits

Flexible Access to Voice Communications – VoIP solutions help you communicate without being hampered by geography. This means you can access your telephony services from any device around (phone, computer, mobile phone) and still be “you” by virtue of your identifying extension number. In addition, IP’s inherently higher speed gives you faster access to your voice communications services.

Comprehensive Features – Carousel’s VoIP solutions are chock full of features to boost your productivity and enhance your VoIP experience. For example, you receive voicemails and emails through a common portal and you can forward your desk phone to your cell phone so you are never unreachable (unless you want to be).

Scalability – VoIP allows you to seamlessly add service for new locations or delete locations as your business needs evolve and grow. From one location to thousands, there is a solution that provides simplified management, growth, and survivability to meet your needs.

Simpler Deployment – You can match your VoIP deployment to your business demands, making the transition over a certain window of time or all at once. Transition from a legacy analog to IP-based telephony has become much cleaner, faster and easier than in the past. You might not even need an IP-based phone system to make the switch, keeping business interruptions to a minimum while you upgrade.

Building Block Architecture – It’s cheap and easy to upgrade and add features to your VoIP solution. In fact, Unified Communications Solutions are becoming increasingly recognized for their tremendous cost-savings and information sharing capabilities. Exploring VoIP could be your first stepping stone to a comprehensive communications solution for your business.

Cost Savings – VoIP allows you to integrate remote locations and even move resources between locations without major upheaval. In addition, because VoIP calls are made over data links, you can avoid toll charges for intra-office, long distance, and international calls.

Reliability and Quality – You CAN hear me now! VoIP has overcome its bad reputation as static city and now produces better call quality than you’ve ever heard before. Private IP networks provide enterprise-grade reliability and high-definition voice quality at lower costs and you can choose to prioritize voice traffic. New wideband CODECs are available and produce the highest Mean Opinion Scores ever seen in the industry.

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