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A multitasking mobile workforce has become status quo in today’s business environment, often forcing technology-users to juggle multiple communications interfaces simultaneously, all while flying to the next appointment. Carousel’s Applications Architects can discuss solutions that provide a single common interface for your users to securely access all of your enterprise’s communications tools, business applications, directories and transactions, no matter where they are or what communications devices they use. You can get the information you want, where and when you want it, without having to be in a particular location or logged in to a specific device.

Finding applications and services to support your users on the smorgasbord of available devices can be even more challenging. BlackBerries, iPhones, Androids, Windows Mobile phones, tablets, pads, and laptops all require the same level of service we used to deliver only to a desktop cubicle. Fortunately, Carousel’s extensive partnerships in the mobility space empower our architects with solutions that can be custom-fit for your user population, including elements of application virtualization, mobile collaboration, security, auditing, VPN, and other technologies.

In addition, our Wireless Solutions provide an extra dimension of freedom, allowing you to roam far and wide while still having access to the information you need to do your business. Carousel is one of the few partners you can come to for consultation and deployment of both the mobility applications you need and the wireless infrastructure to support them. Whether you’re a road warrior or simply want to streamline your information-flow, we can help you walk the walk while you talk the talk.

Our Mobility applications include:

• Wireless solution development with back office systems
• Mobile deployment
• Mobile managed service
• Wireless technology integration and implementation
• Email, Calendar, and Contact Synchronization
• GPS & Fleet Management
• Time-Tracking & Scheduling
• Healthcare Applications
• Human Resource
• Salesforce Automation
• Field Service
• Custom Applications

Key Business Benefits

Efficient Access to Critical Information - You have secure remote access to the information you need, where and when you need it, through a single source. No more toggling between locations or devices. Forwarding your business line to your mobile phone is just the tip of the iceberg. Visual voice mail interfaces to enterprise messaging is just as important as mobile access to email in today’s world, not to mention collaborative mobile line-of-business applications specially designed for paperless fieldwork.

Faster Decision-Making - Field sources can provide decision-makers with data remotely for faster analysis and processing. Knowing where the resources are can lead to efficient scheduling decisions and significant cost savings.

Enhanced Workflow Management - Supervisors can stay connected to their workforce whether they’re in the field, working from home, or stuck in traffic en route to their destination making changing schedules and unforeseen events much easier to proactively manage.

Increased Customer Sat - Equipping your field account reps or sales force with mobility solutions allows you to provide a more visible presence to your customers and enhance their perception of your availability.

Improved Customer Interactions - Whether they are roaming the office, working virtually, or working from a customer location, employees can be contacted through a single number.

Reduced Costs - One of the top 5 telecom operational expenses the cellular phone bills generated by user populations. Carousel’s Architects help to analyze your usage and identify where FMC, toll avoidance, and dual-mode usage can reduce your monthly spend and provide a visible return. Mobility helps workers achieve cost savings in a variety of ways, making it possible, for example, to place lower-cost IP telephone calls and minimize use of the public cellular network.

Leverage Existing Infrastructure - You have access to your existing infrastructure even while mobile, including. For example, financial advisors can record conversations and lawyers can track billable time from their mobile phones, just as if they were at their desk.