Nortel and Carousel - the perfect blend!

Carousel is pleased to be a leading provider of Nortel communications solutions. Our Nortel Solutions Group spearheads Carousel's wholehearted commitment to the Nortel base. Our hallmark consultative approach naturally supports the Nortel market segment and our vast partner network reflects our successful collaboration with numerous industry leaders.

Carousel’s 5,000 plus clients include some of the most demanding and mission critical users out there and we have successfully implemented voice, data and video solutions for some of the biggest events in the country. Our Enterprise clients populate all imaginable silos across every industry, reflecting our ability to architect precise solutions addressing diverse communications needs.

Check out our customer benefits and Avaya/Nortel Maintenance pages to learn how we can enhance your communications and help maintain your competitive edge.

Nortel customers can feel confident that Carousel has the capability and the agility to be responsive to your needs and help you achieve your strategic business objectives. Nortel and Carousel make the perfect blend!

To learn more about our Nortel Solutions contact Michael Judge, Director of Nortel Solutions, .(JavaScript must be enabled to view this email address) or call 617-701-5091.

Carousel Maintains Nortel’s Traditional Strengths

Deep Technical Expertise – Carousel has well over 20 years of solid Nortel product experience and staff, including a number of senior engineers all certified in a variety of technologies and well-versed across the Avaya portfolio. This pairing with Carousel’s already deep technical expertise provides a competitive advantage to the Nortel base which outshines other service providers.

Superior Customer Service – Carousel’s longstanding reputation for outstanding customer service is nicely complemented by our history in providing communications consulting, installation, customized solutions and maintenance services. We currently support over 700 satisfied Nortel customers across the United States, Canada, Mexico and Europe. These customers range from small startup companies to large enterprises and encompass all industries, such as Government, Education, Financial, Healthcare and Hospitality.

Seamless Installation - Our unique Project Management system provides our customers with a step by step process. Setting the customer's expectations during an installation and ensuring all requirements are met allows for a positive customer experience. With each implementation, we also offer training classes that are tailored to the customer’s employees and are conducted using “live” equipment.

Focus on Security – We offer a comprehensive blend of security products and auditing services for our Nortel customers. Together with our technical staff, our IT Security Solutions identify and anticipate security breaches. We design with a layered approach that protects proprietary and confidential information without affecting system speed.

Reliable Support and Maintenance – We offer our customers unmatched support with the most experienced employees in the industry. When our customers contact us, they get live personalized attention. Carousel’s Maintenance & Support program is designed to provide the total protection you need to support maximum uptime and reliability for your entire Nortel environment. We address your entire portfolio of mission critical communications systems you can focus on running your business.

Check out Carousel’s Nortel Maintenance & Support page for more information.

To learn more about our Nortel Solutions contact Michael Judge, Director of Nortel Solutions, .(JavaScript must be enabled to view this email address) or call 617-701-5091.