Business expects more than operational efficiency from IT. It wants a partner in innovation, because there’s a technology component to virtually every internal and customer facing process.
Carousel managed services takes on day-to-day management of your voice, video, and unified communications capabilities so you can align IT resources with strategic business objectives. It eliminates complexity while supporting solutions that address business problems.
They act as advocates on behalf of customers, providing assistance throughout the entire engagement lifecycle.
Our primary goal is to operate your network as efficiently as possible. We take the necessary steps to prevent outages and disruptions from happening and fix small problems before they become catastrophic. Our customized solutions service your delivery gaps. It’s our way of keeping systems running smoothly and efficiently.
SmartPoint™ is offered as SmartPoint™ Essential and SmartPoint™ Assure. Key practice areas include Voice, Video, Data, and Network Security. Each offer can be augmented with optional hardware maintenance, software maintenance, and dedicated resources across a variety of disciplines to meet business needs in complex and high-volume environments.
With SmartPoint Guard, Carousel provides customers an extensive platform of IT security managed services. We can deliver ongoing support, IT ownership, 24/7 monitoring, alerting and reporting services. Our managed security services can work as a compliment to a customer’s existing security capabilities, or Carousel can deliver a service that provides the overall management of this area including extensive proactive monitoring, ongoing management, incident response and remediation.
We provide dedicated service when you need it.
Live support available 24/7/365, local support team, based in US with onshore delivery
We provide technology-focused service that is dedicated to customers
Secure networks, Carousel can help make sure your information and systems stay secure.
Carousel is here 24/7/365 to keep your systems always running! We keep constant vigilance over your critical voice, data and video networks, applications and infrastructure. Our highly-certified engineers use technology to proactively monitor your entire communications infrastructure 24/7.
Carousel Industries consultants and engineers welcome your questions as a critical part of developing the most appropriate managed services solution to meet your specific needs. We begin every customer engagement with a sit-down, where we eliminate any fear factors and give you solutions in terms you can understand.