Avaya IP Office

Effective communication is no longer what you say, but how you seamlessly say it. Avaya IP Office is the platform of choice for Carousel customers. It provides additional feature functionality, and cost savings, for many of our Mid-Market voice customers. It’s a “single box,” easy to install, less time consuming to manage resolution.

Avaya IP Office voice solution

Avaya IP Office is a simple, yet feature-rich solution with different editions allowing organizations to choose the package that suits their needs. Your entire business will connect and collaborate in real-time – including smart phones, laptops, tablets, home phones, and office phones – using wired, wireless or broadband connections. It has built-in integration with popular applications like Outlook, Salesforce.com and Skype for Business/Lync. By switching or upgrading to IP Office, your business will receive additional functionality to your existing voice platform while reducing monthly telecom costs. We know how enticing it sounds. Let’s break down the benefits.


Benefits of Avaya IP voice solution platform
  • Unified Communications via your office phone, mobile phone, e-mail, texting, instant messaging and more
  • Save up to 60% by drastically reducing calling and audio conference costs
  • Flexibility includes a hybrid of IP, digital or analog (Extensions and Dial-tone)
  • Future growth with built-in 256 party conference bridge; 5 to 2,500 users across 150 sites
  • Full Contact Center Suites
  • Fully integrated Video Conferencing and Desktop sharing
  • Calls to the office ring on any designated device. Log on to any IP desk phone in the network and it becomes the user’s phone.

Check out our other Voice Platforms:

Learn more about how you can benefit from Carousel Voice Platforms.

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Managed Services IP Office Support

Carousel offers a range of maintenance and managed services for IP Office so you can feel confident that your phones systems and your business are running smoothly.


Although your office communications system is vital to your business, at times technology will fail. At critical moments like this, access to help and support is critical to getting back online. Carousel’s warranty program can take the guesswork and hassle of getting the right replacement parts so you can focus on your other business needs.

SmartPoint - Essential

Often times when there are failures with technology and equipment, companies need more than simple part replacement. You may need quick access to technical experts, helpline support or someone to be onsite quickly to get your office systems running again. Carousel Classic Care provides services when you need it and the peace of mind knowing you can rely on our expertise to getting going quickly.

SmartPoint - Assure

Ultimately, working beyond technology monitoring and repair, the best service solutions are based on proactive services to keep the systems operating optimally. Assure service from Carousel provides that higher level of management and complex problem resolution to give companies’ greater confidence in their critical communications systems.