VoIP has tremendous advantages over traditional analog. Making it today’s most popular communications platform and a fundamental component of Carousel’s Unified Communications practice.
VoIP’s internet-speed transmissions can replace traditional wired phones. This is a no-brainer for Mid-Market customers, Contact Centers, and enterprise-sized global players. It’s built on data infrastructure products and software from Carousel partners such as, Extreme and Juniper. Our open architecture allows you to build your communications system on applications specifically designed to fully leverage the benefits of IP telephony.
If you want to improve communications (and reduce cost) by moving to VoIP, also consider Session Initiation Protocol (SIP) trunking. Feel intimidated? Not necessary. Carousel will select the best deployment options for you.
SIP goes well beyond traditional telephony by enabling any type of peer-to-peer communication session. This includes instant messaging, voice/video conferencing and collaboration. The biggest benefit is presence, which allows users to see the availability of people they want to contact.
Like VoIP, SIP delivers the same goal of connecting calls via the Internet. It’s used to set up real-time communication sessions between IP-enabled communication devices. It is an industry standard method of achieving VoIP, and the next natural step for Mid-Market businesses. From simple voice to international video teleconferencing and virtualized call center applications, SIP-based telecommunications can help your organization cut costs, increase service reliability and expand functionality. This will empower you to meet a much wider range of business requirements.
Both VoIP and SIP make it easier for Carousel to precisely integrate multiple pieces of the Unified Communications puzzle.