CU-CM02: Avaya Communications Manager Intermediate Administration
Overview
This course is designed to promote an interactive, instructor-guided, hands-on learning experience for system administrators involved in the day-to-day use of Avaya Communications Manager Products. The course begins with an in depth look at the Avaya architecture, moves on to a detailed view of administering and troubleshooting the various types of trunk groups, continues with call routing configuration, VoIP terminology, IP Telephony, and SIP signaling. Course instruction includes a blend of instructor-led discussions, guided activities, and lab activities designed with administration tasks in mind.
What you'll learn
- Avaya Architecture
- Trunk Groups
- Call Routing
- VoIP Terminology
- IP Phone Administration
- Network Regions
- Survivability
- SIP Signaling
NOTE: Before enrolling in this class, you should have a thorough working knowledge of basic CM administration practices through Avaya Site Administration.
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Course Fees
Course Schedule
- March 13-15, 2012
- April 17-19, 2012
- May 15-17, 2012
- June 19-21, 2012
Fee for each course is $1,500. Fee will be required to be paid 2 weeks prior to the course date. Cancellation will be permitted within 10 days of the course start date. Cancellations within the allowed time will be provided as either full refund or credit towards a future course.
Once Carousel has received your registration, we will send confirmation of your registration and contact you for billing information.
Registration for Course ID: CU-CM02
Avaya Communications Manager Intermediate Administration
Please complete registration form for each attendee
Note: You must be an existing Carousel Industries customer to attend.
Location
Lodging