The saying goes “you can’t be everything to everyone”, which unfortunately many partners, consultants and IT services providers are finding to be a challenge as more customers demand a single source for all their IT solutions and services needs. But, there are ways IT services firms can expand their portfolio to better assist customers, maintain market share, and stay competitive without sacrificing their level of service—or turn customers away.
Consider a Master Agent
Some IT services firms are offering an agent partner program where the parent company—like Carousel—serves as a Master Agent. As a Master Agent, we enable partners to leverage our broad list of industry-leading suppliers to grow revenue and sell deeper and wider in their customer base.
In partnering with a Master Agent, many IT services firms can then provide modern services, like Managed Security Services, carrier, networking, and cloud solutions that they may otherwise not be able to offer.
By partnering with a Master Agent, you can:
Carousel partners can tap into our extensive portfolio of solutions and services that span the following areas: carrier services, managed services, cloud, security, collaboration, unified communications and data infrastructure, among others. We also represent more than 100 leading technology vendors, including Cisco, Avaya, Verizon and Level 3, among others.
Click to learn more and inquire about the Carousel Agent Partner Program.
Manage your business through a robust back office that gives you detailed information about your customer orders. Carousel’s project management team allows partners to focus on their customer while we focus on the details.
By teaming with a national brand like Carousel—boasting 27 offices and more than 350 solutions architects and engineers across the U.S.—you can scale your business. We have full presence across the country for technician, service and support, allowing you to improve the overall customer experience and your earning potential.
In partnering with Carousel’s Partner Program, many IT services firms are benefiting from the bench of services and reputation of an international IT services firm. As a total solutions provider with more than 25 years of experience as a leading IT services firm, we encourage our partners to tap into our rich suite of solutions and services—from carrier to cloud to managed services to networking. In so doing, you’ll become a single source for all your customers’ needs.