At Channel Partners Conference & Expo last week, we launched our new partner program which allows solution providers to bundle and resell our portfolio of solutions and services. It is designed to be a single source for partners to fulfill their customer needs and, as partner program director, I am so excited to tell you all more about the program.

When asked by CRN about this new offering, Tim Kennedy, vice president of carrier services, said, “we’re unique in the industry in terms of offering both the suite of services from managed services to security, video and data infrastructure, including Cisco, that we know we’re going to market with something special and very different from any other master agent.”

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Our channel team helps facilitate and manage relationships with our agent community–the companies that promote and sell our services and solutions to end users. Agents oversee the administrative and financial transactions to ensure the sales process runs smoothly.

In addition, we work with agents to support their events, train their teams and partners, provide sales and marketing tools and resources and generate new revenue. Our agent program also allows agents to accelerate traction in the market and more effectively offer its products and services to a broader range of end users.

Highlights of the Program Include:

• Total Solutions Offerings: Our partners can tap into an extensive and growing portfolio of solutions that include carrier services, managed services, hosted, cloud, security, collaboration, unified communications and data infrastructure. We represent more than 100 leading technology vendors, including Cisco, Avaya, Microsoft, Verizon and many others.
• Comprehensive Back Office and Project Management Support: Partners can easily manage their business through a robust back office that gives detailed customer order information. Our project management team allows partners to focus on their customer needs while we focus on the details.
• Partner with a National Brand: By teaming with a national brand—which offers more than 400 solutions architects and engineers, located in 27 offices across the U.S. and 140 Account Executives with a channel neutral program —telecom agents and MSPs can easily and effectively scale their business. Our team of technicians provide comprehensive service and support, allowing partners to improve the overall customer experience, keep competition out and increase earning potential.

Discover the advantages of the Carousel Partner Program

As partner program director, I encourage you to email me with any questions. I look forward to working with you!

• Agent Partner Program, 
• carrier, 
• Channel, 
• IT, 
• telecom