High Speed Train in Tokyo

Carrier Services

The Value of Working with a Telecom Agent

There are many reasons organizations don’t partner with an agent for their technology services. Some aren’t sure how the relationship works. Others assume the service costs are higher than buying direct from a carrier. Some companies are simply reluctant to deviate from the status quo. No matter the logic, the lack of outside support means […]

10.11.2017

Buildings in the city of London

Cloud

The Role of Finance in Consuming Technology

For as long as I’ve been with Carousel, one of our main value propositions has been to offer clients options in the way they consume their technology investments. We’re always looking for a way help to them consume technology that meets their budget and cash flow needs. There are three aspects that you really look […]

09.06.2017

Managed Services

Stuck in the IT Slog? Time to Push Through

In one of my favorite business books, the New York Times bestseller “Decide,” my good friend and author Steve McClatchy writes that psychological studies have confirmed that we can divide all sources of human motivation into two categories: to move toward Gain (or something you want) or to Prevent Pain (or prevent the loss of […]

08.01.2017

Managed Services

An IT Revolution is Brewing

As IT leaders and professionals, we are waging an important battle every day. We are expected to be at the forefront of innovation—influencing and compelling the organization to move towards revolution while also keeping the lights on. But innovation and growth responsibilities are inherently competitive with run operations and, unfortunately, run seems to win every […]

07.26.2017

Client Spotlight

On the Clock: Discussing IT Adoption, Transformation with Care New England’s Suma Gaddam

IT can be the catalyst for change and transformation in many organizations. But unfortunately too many projects are abandoned, flounder or downright fail completely, missing the mark. When I think about change or transformation, I envision four zones that we must navigate through: Status Quo, Disruption, Adoption, and Transformation. I’ve long believed that where IT […]

06.01.2017

Thought Leadership

When Faced with Adversity, How Do You React?

“Of all the virtues, we can learn, no trait is more useful, more essential for survival and more likely to improve the quality of life than the ability to transform adversity into an enjoyable challenge.” Mihalyi Csikszentmihaly Last month, I talked about the power of resiliency—of being able to bend without breaking (you can check […]

05.26.2017

Internet Cyber Security

Managed Services

3 Ways to Leverage Managed Services for Security

Modern IT leaders are tasked with driving strategic business initiatives, leaving them conflicted in determining when and how to devote time to basic security hygiene (what we all call “run tasks”). And news of WannaCry ransomware—and its variations—is evidence that victims who exercised consistent, basic security procedures could recover more quickly than any of their […]

05.22.2017

Fresh plant growing out of concrete

Thought Leadership

Resilience: The Art of Bending Without Breaking

It’s past midnight, the wind is howling and the storm is raging. I can’t sleep. With clutched covers pulled to my nose, I watch the gale build with intensity. With every flash of lightening, I count “one-Mississippi, two-Mississippi, …” until the deafening boom of thunder inevitably follows. That wind shakes our little home with every […]

04.27.2017

Announcements

Carousel Agent Partner Program Debuts at Channel Partner Conference & Expo

At Channel Partners Conference & Expo last week, we launched our new partner program which allows solution providers to bundle and resell our portfolio of solutions and services. It is designed to be a single source for partners to fulfill their customer needs and, as partner program director, I am so excited to tell you […]

04.18.2017

Events

AlwaysOn Leadership Symposium: A Day to Change Mindsets

Have you ever fallen? Have you ever failed? Have you ever flailed around trying to overcome some challenge or obstacle? If you are like me, the simple answer is YES… many times. But you’ve also likely found a way to get back in the game or as I like to say to be “always on.” […]

03.21.2017