Customer Success

Getting to the meaning—and value—of Customer Success Obsessed

Carousel’s obsession with customer success is a philosophy that drives everything we do, from our internal strategies around services and partnerships to the interactions we have across our entire customer base. To better understand our mission, we want to provide you with a peek into what we mean when we say we’re Customer Success Obsessed, […]

02.26.2020

Partner

2019 Tech Trends–Enterprise Collaboration Heats Up

As the technology industry collectively turned the calendar over to 2019, the topic of enterprise collaboration tools seems to be garnering a major share of the spotlight. Here’s the first in a series of blog posts you’ll see from Carousel SMEs on this topic with the initial focus on Cisco. Cisco Webex Gets Major Overhaul […]

02.07.2019

Thought Leadership

Innovate or Die: How the Right IT Services Partner Can Help Your Business Thrive

As an increasing number of enterprises embrace a cloud-based model, CIO and IT teams are grappling with problems of a different sort: how to manage services instead of equipment in a dynamic user environment. At the same time, software companies themselves are transitioning from the traditional license and maintenance model to one based on subscriptions. […]

11.28.2018