Partner

It’s time to modernize your business communications

Long the backbone of nearly every enterprise’s communication infrastructure, the traditional phone system just isn’t keeping up like it used to. The marketplace is changing, and companies need greater flexibility to respond—something on-premises, hardware-based solutions are challenged to do. Because the new paradigm represents such a significant change for businesses, we created an eBook  that […]

10.17.2019

Cloud

Northern Vermont University Creates Dynamic Online Learning Environment with Carousel and Cisco

Universities around the world are looking to provide their uber-connected student bodies the best learning opportunities possible. Northern Vermont University is no different, but faced an additional challenge: Connecting two distinct physical campuses 40 miles apart to create new learning opportunities for students, professors and researchers that go beyond traditional online learning environments. Northern Vermont […]

08.25.2019

Client Spotlight

Client Success in Action: Carousel Helps Town of Babylon Migrate to Cloud

Another state and local government organization has turned to Carousel to help it modernize its aging communications system in the name of improved capability, reliability, ease of use, and lower costs. The town of Babylon, NY (Long Island) has partnered with Carousel to replace its 15-year-old legacy, copper-based phone system to a fiber-optic, cloud-based system […]

04.02.2019

Cloud computing

Cloud

Tales From IT: Our Migration to Office 365

Serving in the IT department of Carousel means we are Carousel’s #1 customer.  Because of this, we have the best talent and resources across the IT spectrum at our fingertips.  As an IT department, we naturally advocate for implementing technology to increase business agility, maximize our financial investments, and strengthen our IT security platform, so […]

07.10.2018

Cloud

Will Subscriptions Free Us From Software Licensing Hell? No, But There Is Hope

This article originally appeared on Channel Partners Online. There are a lot of reasons that, by 2020, more than 80 percent of software vendors will change their business models from traditional license and maintenance to subscription, according to Gartner. For ISVs, usage-based subscription models provide flexible options for software monetization, such as pay-as-you-go and concurrent […]

04.17.2018

Cloud

Your Boss Wants to Move Your Phone System to the Cloud—Now What?

The 2018 cloud market is expected to see a significant shift, with larger enterprises moving their unified communications (UC) and contact center (CC) services to various cloud models.  Your manager may have latched onto this growing trend and asked you to set the ball in motion. Before jumping in with both feet, it’s important to […]

04.12.2018

Group of people meeting with technology.

Power of 3

Power of 3: Moving to a UCaaS Model

Power of 3 is a quick snapshot of tech knowledge delivered in three bullets that can be read in three minutes or less. Gartner predicts the UC market will grow to $42.4 billion by 2019, showing the plethora of options when it comes to platforms and the networks that support them. The cloud has made […]

04.05.2018

Cloud

Does Your Disaster Recovery Belong in the Cloud?

Planning around disaster recovery (DR) has come a long way. With increasing reliance on cloud services for their day-to-day operations, more businesses are finding these same technologies can help them create better DR plans, too. Traditional strategies—typically built around hardware installed at a remote location—may no longer be the best approach. And as more companies […]

02.27.2018

Client Spotlight

Taking it to the Cloud: Moving an Aging Phone System

Mark Barham, Director of Information Technology, City of Williamsburg was faced with an aging phone system—one that was nearly three decades old. The current phone system worked, but the City was unable to find reliable replacement parts when they needed them and the systems lacked modern features and functionality to best serve the City. After […]

02.13.2018

Buildings in the city of London

Cloud

The Value of the Connected Cloud

Heading to Avaya ENGAGE end of this month? Join Ed Wadbrook on Tuesday, January 30 and learn more about driving digital transformation in public clouds. Click here to see full session details. The digital transformation isn’t coming—it’s already here. As enterprises work to make the most of this evolution, their priorities are often centered on […]

01.16.2018