Client Spotlight
Another state and local government organization has turned to Carousel to help it modernize its aging communications system in the name of improved capability, reliability, ease of use, and lower costs. The town of Babylon, NY (Long Island) has partnered with Carousel to replace its 15-year-old legacy, copper-based phone system to a fiber-optic, cloud-based system […]
04.02.2019
Cloud
Serving in the IT department of Carousel means we are Carousel’s #1 customer. Because of this, we have the best talent and resources across the IT spectrum at our fingertips. As an IT department, we naturally advocate for implementing technology to increase business agility, maximize our financial investments, and strengthen our IT security platform, so […]
07.10.2018
Cloud
This article originally appeared on Channel Partners Online. There are a lot of reasons that, by 2020, more than 80 percent of software vendors will change their business models from traditional license and maintenance to subscription, according to Gartner. For ISVs, usage-based subscription models provide flexible options for software monetization, such as pay-as-you-go and concurrent […]
04.17.2018
Cloud
The 2018 cloud market is expected to see a significant shift, with larger enterprises moving their unified communications (UC) and contact center (CC) services to various cloud models. Your manager may have latched onto this growing trend and asked you to set the ball in motion. Before jumping in with both feet, it’s important to […]
04.12.2018
Power of 3
Power of 3 is a quick snapshot of tech knowledge delivered in three bullets that can be read in three minutes or less. Gartner predicts the UC market will grow to $42.4 billion by 2019, showing the plethora of options when it comes to platforms and the networks that support them. The cloud has made […]
04.05.2018
Cloud
Planning around disaster recovery (DR) has come a long way. With increasing reliance on cloud services for their day-to-day operations, more businesses are finding these same technologies can help them create better DR plans, too. Traditional strategies—typically built around hardware installed at a remote location—may no longer be the best approach. And as more companies […]
02.27.2018
Client Spotlight
Mark Barham, Director of Information Technology, City of Williamsburg was faced with an aging phone system—one that was nearly three decades old. The current phone system worked, but the City was unable to find reliable replacement parts when they needed them and the systems lacked modern features and functionality to best serve the City. After […]
02.13.2018
Cloud
Heading to Avaya ENGAGE end of this month? Join Ed Wadbrook on Tuesday, January 30 and learn more about driving digital transformation in public clouds. Click here to see full session details. The digital transformation isn’t coming—it’s already here. As enterprises work to make the most of this evolution, their priorities are often centered on […]
01.16.2018
Cloud
Maybe your email server is nearing end of life and you’re stuck trying to figure out what’s next—do you upgrade or move to Office 365? There are some instances when updating existing hardware isn’t as cost effective or efficient than migrating to a new platform—like the cloud or a hybrid data center—altogether. In this post, […]
01.11.2018
Announcements
Carousel is pleased to be part of a community of organizations that lend their resources, time, and people to support humanitarian efforts around the globe. On Friday, September 22, our Avaya cloud-based UC platform, will be used to support a telethon hosted by TEGNA affiliate stations in Texas as part of Harvey Can’t Mess With […]
09.22.2017