Carousel Responds to COVID-19
At Carousel, we care deeply for the well-being of our employees, customers, communities, partners, and business ecosystem network. We are in this together, and remain fixated on ensuring your business's health and resilience during this unprecedented event. Need to connect with a Carousel representative on COVID-19 considerations or concerns? Email or call 800-285-2502.

Cloud

A Cisco calling solution for every business

Every company is unique, with its own set of needs and expectations when it comes to communications. In years past, there was little difference between some of the most popular calling solutions. That’s no longer the case, and today Cisco is among the providers offering a range of options to help meet the evolving communication […]

03.30.2020

Security

The new reality of ransomware defense

Headlines with the latest ransomware attacks seem to be everywhere. Big companies, small companies, healthcare organizations, government agencies, retailers—ransomware has struck every type of business in almost every sector. So why do some businesses still treat ransomware like an outlier threat? One problem is that discussions around cyber risks are sometimes seen as fear mongering, […]

03.26.2020

Announcements

A special message for CTOs during the COVID-19 pandemic

Much of the effort that goes into preparing an organization to succeed in the new normal of the coronavirus era ties back to technology. In most cases, IT teams already have the skills and knowledge to make those things happen—like deploying new platforms and installing new hardware. Here’s the real challenge: The hard part in […]

03.19.2020

Announcements

Upcoming virtual panel: Work readiness and business continuity in the age of coronavirus

To further help organizations mitigate the upheaval many are experiencing from the impacts of coronavirus, Carousel will hold a virtual panel on Thursday, March 19 at 1 p.m ET to discuss the core concepts around supporting remote readiness as part of a broader workforce preparedness strategy. We’ll have a number of experts on hand to […]

03.17.2020

Events

Avaya ENGAGE 2020 showcases where technology is headed

This year’s Avaya ENGAGE event in Phoenix was full of innovative goodness. Attendees were treated to an entertaining—and occasionally poignant—presentation from Magic Johnson. Not Impossible’s CEO Mick Ebeling showed us some of the promising ways technology is improving life at a very human level. We were energized by demonstrations and discussions around customer experience, AI, […]

02.20.2020

Thought Leadership

Carousel’s Office of the CTO Expands Value for Customers

Technology is a core component for nearly every type of business and powers an enormous array of functions. Carousel understands the critical role these solutions play and we’re working to deliver more value to our customers by giving them access to deeper technology insight and expertise than ever before. That’s why we’ve formed the Office […]

02.03.2020

Security

MSPs and the Road to Better Cybersecurity

This post is jointly authored by CTO Jason Viera and CIO/CSO Jason Albuquerque. Click their names to connect with them on LinkedIn and share your thoughts or questions. Recent ransomware attacks have highlighted concerns that managed service providers (MSPs) are an increasingly tempting target for hackers. It isn’t that companies like Carousel have more valuable […]

12.20.2019

Thought Leadership

Have your cake and pie and eat it too: Why a new technology needn’t be an all or nothing approach.

Enterprises today have an abundance of technologies at their fingertips. Platform proliferation gives companies access to more features and functionalities than ever before, but it’s also changing how some organizations deploy new technologies—and not always for the better. Because the barrier to entry is shrinking, businesses increasingly put more emphasis on acquiring solutions and not […]

11.26.2019

Thought Leadership

How Digital Transformation Transformed IT

In the past few years, and with the focus on digital and business transformation, IT has evolved from a support function and enabler of business demand to enabling overall business success and transformation. IT leaders are now pushing teams in a way where it has less to do with IT infrastructure and more around business […]

11.19.2019

Thought Leadership

Fact or Fiction? Effective Meetings with One Touch

Conventional wisdom says that people need technology. They need it to communicate, to be productive, and to be efficient. But in truth, the relationship goes both ways and technology needs people. A technology may be great at its core, but if people don’t use it then it will wither. Its full value will never be […]

11.14.2019