Announcements
Our teams across the country have been supporting their communities in innovative ways. From volunteer events to charity golf tournaments — we have a roundup of how NWN Carousel employees are making an impact. Our expectations have significantly changed. COVID-19 compelled many of us to reconsider what’s important in our lives. This has led to […]
10.19.2021
Announcements
NWN Carousel is thrilled to be among the top 30 small-to-mid-sized companies in the country to be recognized by Comparably for 2021 Work-Life Balance! The awards are selected based on employee opinion in nearly 20 core culture categories. We ranked #28 on this year’s list. At NWN Carousel, we pride ourselves as being a culture that […]
10.13.2021
Partner
Welcome to the New Regulated Normal The tide is shifting when it comes to customer data. While organizations covered by HIPAA or FERPA are used to dealing with the security requirements that come with those laws, new general privacy laws are starting to enfold other industries. GDPR and the new California Consumer Privacy Act both […]
09.24.2019
UC&C
A few decades ago, the most powerful tool in PBX administration was the punch-down tool. Most moves, adds, or changes (MACs) required a technician to move wires and re-punch them with a punch-down tool. Today, software does all this. Instead of punching wires, administrators punch keys on a keyboard. While some IT administration processes have […]
09.13.2019
Announcements
Carousel team members spanning across different geographies, titles, and time zones completed a comprehensive cybersecurity training program in the areas of ethical hacking and auditing to become the company’s inaugural graduating class of Cyber Warriors. As part of an ongoing commitment within Carousel to strengthen a Culture of Cybersecurity and Secure by Design philosophy, the […]
09.10.2019
Networking
The newest cellular wireless standard—5G—is on the horizon and its anticipated arrival has received its fair share of attention and hype. Enabling a wide range of new applications, from virtual reality to autonomous vehicles, 5G will be a game changer. But while service providers have started rolling out 5G in select markets, it will be […]
09.05.2019
Cloud
Universities around the world are looking to provide their uber-connected student bodies the best learning opportunities possible. Northern Vermont University is no different, but faced an additional challenge: Connecting two distinct physical campuses 40 miles apart to create new learning opportunities for students, professors and researchers that go beyond traditional online learning environments. Northern Vermont […]
08.25.2019
Announcements
This post originally appeared on Cape Cod Today. Carousel Industries, a national IT service and consulting provider, recently donated a large block of retired Dell laptops to the Masonic Angel Foundation‘s Laptops for KidZ project. On August 13, Masonic Angel Foundation volunteers Mathew Vyse, Joshua Bean and Joshua’s son Danny traveled to Exeter, Rhode Island […]
08.20.2019
Networking
5G, the fifth generation of wireless networks that will enable a wide range of new applications, from virtual reality to autonomous vehicles, has received is fair share of attention and hype. However, another technology will be arriving much more quickly to help fill the gap for enterprise organizations between 5G’s promise and its realistic timeline: […]
08.19.2019
UC&C
The old saying that “ You can’t be everything to everybody ”—is a lie. Or at least it is when it comes to contact centers. Long gone are the days when a customers only choice was to wait on hold until the inevitable heat death of the universe. Today, customers expect to communicate using the […]
08.07.2019