Announcements
Our teams across the country have been supporting their communities in innovative ways. From volunteer events to charity golf tournaments — we have a roundup of how NWN Carousel employees are making an impact. Our expectations have significantly changed. COVID-19 compelled many of us to reconsider what’s important in our lives. This has led to […]
10.19.2021
Announcements
NWN Carousel is thrilled to be among the top 30 small-to-mid-sized companies in the country to be recognized by Comparably for 2021 Work-Life Balance! The awards are selected based on employee opinion in nearly 20 core culture categories. We ranked #28 on this year’s list. At NWN Carousel, we pride ourselves as being a culture that […]
10.13.2021
Healthcare
By 2020, healthcare spending around the globe is expected to reach $8.7 trillion1, and as part of this spend, healthcare providers are looking to digitally transform by innovating legacy processes and driving better patient experiences. With recent advances in customer-relationship management (CRM), and electronic health record (EHR) technology, providers have an opportunity to significantly update […]
05.16.2019
UC&C
What comes to mind when you think of the ideal customer experience? I guarantee it differs from person-to-person, which is why a personalized customer experience is more important now than ever. In today’s ever-changing digital environment, the most successful companies have perfected the customer experience and understand that customer knowledge is the most important asset. […]
05.14.2019
Security
Not a day goes by without a phishing incident, a ransomware attack taking down a major corporate network, or a data breach compromising millions of customer records. And these are only the ones that are detected and reported by the media. We live in an “Assumption of Breach” world and as attack surfaces exponentially increase […]
05.08.2019
Data Center
In today’s multi-cloud world, managing complexity seems to be a full-time job for many IT professionals. This is not surprising, since they are often asked to concurrently manage legacy infrastructure, public and private cloud environments, with multiple vendors, all while trying to adapt to a world where data and data centers are no longer centered. […]
05.02.2019
Security
Once you’ve assessed your needs, look past the glossy sales material and slick user interfaces to understand how well the security solutions you’re being pitched will work in the long term. Focus on gritty practical issues such as: Total cost of ownership: Given the size and skills of your staff, will you need to hire […]
04.30.2019
#CarouselCrew
Get to know us! At Carousel, we’re more than 1,300 #CarouselCrew members strong across the country. Each month, we’re excited to share a glimpse of our talented team members. This week, meet Julie Holderby, service delivery manager out of sunny southern California. Julie has been with Carousel for more than eight years and she recently […]
04.26.2019
UC&C
Today’s workplace is the most dynamic it has ever been. With Millennials now the making up the highest percentage of the workforce, they’re put a high value on work-life balance, according to a recent survey, and are willing to change employers frequently to achieve it. Part of that is a change in both culture and […]
04.23.2019
Thought Leadership
In the professional workforce in general, and particularly in the fields of IT and technology services, you hear a great deal about the importance of developing “soft skills” as a means of increasing one’s organizational value and accelerating career advancement. What exactly are “soft skills”? Many a definition exists but I think the simplest and […]
04.16.2019