Carousel Responds to COVID-19
At Carousel, we care deeply for the well-being of our employees, customers, communities, partners, and business ecosystem network. We are in this together, and remain fixated on ensuring your business's health and resilience during this unprecedented event. Need to connect with a Carousel representative on COVID-19 considerations or concerns? Email or call 800-285-2502.
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UC&C

How business leaders can help their teams make work-from-home a success

The coronavirus outbreak has changed the way many companies operate, with large segments of employees now working from home (WFH) and teams still figuring out how to adjust to the new normal. While it may seem a difficult and disruptive transition, remote work has long been a staple in a number of industries, from healthcare […]

03.27.2020

Security

The new reality of ransomware defense

Headlines with the latest ransomware attacks seem to be everywhere. Big companies, small companies, healthcare organizations, government agencies, retailers—ransomware has struck every type of business in almost every sector. So why do some businesses still treat ransomware like an outlier threat? One problem is that discussions around cyber risks are sometimes seen as fear mongering, […]

03.26.2020

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Customer Success

Getting to the meaning—and value—of Customer Success Obsessed

Carousel’s obsession with customer success is a philosophy that drives everything we do, from our internal strategies around services and partnerships to the interactions we have across our entire customer base. To better understand our mission, we want to provide you with a peek into what we mean when we say we’re Customer Success Obsessed, […]

02.26.2020

Events

Avaya ENGAGE 2020 showcases where technology is headed

This year’s Avaya ENGAGE event in Phoenix was full of innovative goodness. Attendees were treated to an entertaining—and occasionally poignant—presentation from Magic Johnson. Not Impossible’s CEO Mick Ebeling showed us some of the promising ways technology is improving life at a very human level. We were energized by demonstrations and discussions around customer experience, AI, […]

02.20.2020

Thought Leadership

Carousel’s Office of the CTO Expands Value for Customers

Technology is a core component for nearly every type of business and powers an enormous array of functions. Carousel understands the critical role these solutions play and we’re working to deliver more value to our customers by giving them access to deeper technology insight and expertise than ever before. That’s why we’ve formed the Office […]

02.03.2020

Announcements

Carousel Expands Texas Location In Response to Growth Across the Country

As the old saying goes, “Everything’s Bigger in Texas!” This also holds true for Carousel, as we recently expanded operations and moved into a brand-new location in Plano, Texas. Situated about 20 miles outside of Dallas, the 100,000-square foot Plano facility is home to more than 50 Carousel team members and serves as a critical […]

01.07.2020

Security

MSPs and the Road to Better Cybersecurity

This post is jointly authored by CTO Jason Viera and CIO/CSO Jason Albuquerque. Click their names to connect with them on LinkedIn and share your thoughts or questions. Recent ransomware attacks have highlighted concerns that managed service providers (MSPs) are an increasingly tempting target for hackers. It isn’t that companies like Carousel have more valuable […]

12.20.2019

Events

Thoughts (plus other cool stuff) from AWS re:Invent 2019

The impressive depth of the AWS portfolio was on full display at this year’s re:Invent, with announcements of more than 70 new products and features. The list of presenters covered a vast range of expertise and disciplines. Just as stomachs feast on the endless Vegas buffets, our brains indulged in some gorging of their own […]

12.19.2019

Announcements

Systems Contractor News Names Carousel One of Top 50 Systems Integrators of 2019

We are proud to announce that Carousel has once again been selected as part of an exclusive group of the Top 50 Integrators of 2019 by Systems Contractor News (SCN). Carousel is a multi-year winner of the SCN award, and the company was tied for 17th on this year’s list. For the past decade, SCN has compiled and […]

12.02.2019

Thought Leadership

Have your cake and pie and eat it too: Why a new technology needn’t be an all or nothing approach.

Enterprises today have an abundance of technologies at their fingertips. Platform proliferation gives companies access to more features and functionalities than ever before, but it’s also changing how some organizations deploy new technologies—and not always for the better. Because the barrier to entry is shrinking, businesses increasingly put more emphasis on acquiring solutions and not […]

11.26.2019