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Announcements

Carousel Raises Money at Cisco Connect to Supply Local Police Car with Life-Saving AED

At Carousel, we are fortunate to be afforded many opportunities to pay it back, whether it’s through donating laptops to in-need communities, walking to raise money towards a cure, or partnering with others on a personal cause. During Cisco Connect Boston, Carousel partnered with Jake Skole, a Cisco Account Manager, to raise money for Six10 […]

11.15.2019

Thought Leadership

Fact or Fiction? Effective Meetings with One Touch

Conventional wisdom says that people need technology. They need it to communicate, to be productive, and to be efficient. But in truth, the relationship goes both ways and technology needs people. A technology may be great at its core, but if people don’t use it then it will wither. Its full value will never be […]

11.14.2019

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Cloud

Northern Vermont University Creates Dynamic Online Learning Environment with Carousel and Cisco

Universities around the world are looking to provide their uber-connected student bodies the best learning opportunities possible. Northern Vermont University is no different, but faced an additional challenge: Connecting two distinct physical campuses 40 miles apart to create new learning opportunities for students, professors and researchers that go beyond traditional online learning environments. Northern Vermont […]

08.25.2019

Announcements

Carousel Industries Donates Laptops to Masonic Angel Foundation

This post originally appeared on Cape Cod Today. Carousel Industries, a national IT service and consulting provider, recently donated a large block of retired Dell laptops to the Masonic Angel Foundation‘s Laptops for KidZ project. On August 13, Masonic Angel Foundation volunteers Mathew Vyse, Joshua Bean and Joshua’s son Danny traveled to Exeter, Rhode Island […]

08.20.2019

Networking

Wi-Fi 6 or 5G? Enterprise Organizations Will Benefit from Both

5G, the fifth generation of wireless networks that will enable a wide range of new applications, from virtual reality to autonomous vehicles, has received is fair share of attention and hype. However, another technology will be arriving much more quickly to help fill the gap for enterprise organizations between 5G’s promise and its realistic timeline: […]

08.19.2019

UC&C

Omni-Digital Customer Engagement: The New Standard of Customer Service

The old saying that “ You can’t be everything to everybody ”—is a lie. Or at least it is when it comes to contact centers. Long gone are the days when a customers only choice was to wait on hold until the inevitable heat death of the universe. Today, customers expect to communicate using the […]

08.07.2019

Video Call Chatting on Facetime

UC&C

Ease of Use, Analytics Top Wish List for Video Conferencing Solutions

Breakthroughs in technology and the changing face of the global workforce have combined to create the perfect storm for video conferencing in the workplace. Organizations—driven by end user demands from a remote or disparate workforce, an increased need for team collaboration, and a desire for a more personal virtualized experience—are adopting video conferencing solutions at […]

08.02.2019

UC&C

Conferencing a Top IT Priority Going into 2020, Technologists Say

In today’s increasingly global workplace, enterprises of all sizes and across all industries are placing significant focus on helping end users work more efficiently, increasing their productivity, and of course, making it easier and more seamless to work effectively across teams—wherever those teams are located. So it’s no surprise that integrating and updating conference room […]

07.31.2019

#CarouselAfter5

#CarouselAfter5: Meet Jim Suller, Vice President of Customer Success

As we interviewed Carousel Team Members for the #CarouselCrew series, a trend emerged. Many of us have a variety of passions in life and how we spend our time after work greatly influences the extraordinary work we do for our customers. An aha! moment was created, and a new series was born—#CarouselAfter5. Here, we explore […]

07.26.2019

#CarouselCrew

#CarouselCrew: Carousel’s Erik Weissenberger Takes Time To Support an Important Cause

In doing our part to successfully support our communities, Carousel provides team members with volunteer time to help their favorite cause. Here, Erik Weissenberger explains his day spent with his daughter to stock endangered trout in his home state of Colorado. Recently, my 13-year-old daughter Bryn and I participated in a volunteer event to stock […]

07.23.2019