Carousel Responds to COVID-19
At Carousel, we care deeply for the well-being of our employees, customers, communities, partners, and business ecosystem network. We are in this together, and remain fixated on ensuring your business's health and resilience during this unprecedented event. Need to connect with a Carousel representative on COVID-19 considerations or concerns? Email or call 800-285-2502.
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UC&C

HOW COVID-19 IS REDEFINING THE CONTACT CENTER

For the majority of the year 2020, organizations have lost their ability to deliver in-person service to their customers. Meanwhile, customers endured increasingly complex scenarios requiring a high level of customer service. In case it was ever in question, this has been the year that call centers proved to be critical for doing business. Since […]

09.18.2020

Announcements

Marketing’s Pandemic Pivot

When midnight strikes on December 31, this typically early-to-bed gal will happily toast the end of a year that will forever bear the stain of a global pandemic. With massive socio-economic upheaval, a public health crisis, and a peculiar ‘dementia Americana,’ those of us who market into healthcare were hit with how to best serve […]

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Cloud

The Top Five Benefits of a Hybrid Cloud Solution

The range of cloud technology offerings continues to grow – enhancements offer new solutions to old problems and better price points mean a more competitive market. Public and private cloud platforms are popular options and both have their advantages, but there are hybrid cloud benefits to consider, too. As you explore the ways cloud can […]

04.27.2020

Security

Cloud Academy: What is Endpoint Security?

Cybersecurity is top of mind for IT professionals. Protecting corporate data and other assets requires a robust strategy, and one key component is endpoint security. But what is endpoint security? Think of your network as a wheel. The hub represents your core infrastructure – servers, systems, data storage, etc. Radiating out from that hub are […]

Cloud

When is Public Cloud Better than Private Cloud?

Businesses looking to establish or expand their use of cloud technology have some important decisions to make. Among those is whether you should opt for a private cloud architecture or public cloud. But how to decide? Why should one prefer public cloud over private cloud? If you’re weighing which model fits your needs, consider the […]

04.22.2020

Cloud

What’s the Difference Between a Private and Public Cloud?

In the private cloud vs public cloud debate, companies need to understand the differences behind each solution and what they have to offer. Both private cloud and public cloud bring their own strengths, and also some potential downsides. But how the two options stack up depend on what your business needs in a cloud solution. […]

04.20.2020

Cloud

Cloud Academy: What is a Private Cloud?

The search for the right cloud solution can lead your company in many different directions. One popular option is a private cloud, an architecture that’s used by organizations large and small, in many different industries. But just what is a private cloud? Features of a private cloud A private cloud is simply an interconnected series […]

Cloud

6 Reasons Why a Managed Cloud Hosting Service is Right For You

There are many options available when it comes to tapping into the power of the cloud. But handling cloud technology yourself can be expensive and time consuming. A partnership with a managed cloud hosting services provider addresses these challenges and delivers benefits that are difficult to achieve on your own. Whether you’re finding your use […]

04.15.2020

Cloud

What to Look for in a Private Cloud Solution Provider

The technology market includes a number of private cloud solution providers with different capabilities and ranges of expertise. With so many potential partners to choose from, how can you find the right vendor to meet your organization’s private cloud needs? We’ve put together some key points to consider as you evaluate your options. Conduct a […]

04.14.2020

Cloud

A Cisco calling solution for every business

Every company is unique, with its own set of needs and expectations when it comes to communications. In years past, there was little difference between some of the most popular calling solutions. That’s no longer the case, and today Cisco is among the providers offering a range of options to help meet the evolving communication […]

03.30.2020