Featured Blog Post

Consumption Model Trends Drive Managed Services

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Client Spotlight

A Very IT School Vacation

Unlike some seeking R&R during school vacation week, I didn’t jet down to Florida to visit Mickey Mouse, binge watch Netflix, or tackle the ever-growing list of projects around the house. As district technology coordinator for South Amboy Public Schools, in South Amboy, NJ, I instead spent my break working with the fine folks at […]

04.19.2018

Cloud

Will Subscriptions Free Us From Software Licensing Hell? No, But There Is Hope

This article originally appeared on Channel Partners Online. There are a lot of reasons that, by 2020, more than 80 percent of software vendors will change their business models from traditional license and maintenance to subscription, according to Gartner. For ISVs, usage-based subscription models provide flexible options for software monetization, such as pay-as-you-go and concurrent […]

04.17.2018

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Events

Full Speed Ahead at Avaya’s 2018 ENGAGE

Drawing more than 3,000 Avaya users, speakers and leadership, Avaya ENGAGE 2018 was held last week in the birthplace of jazz—beautiful New Orleans. The event is comprised of content and speakers from the Avaya user community to learn, network and engage with some of the most prolific minds in the Avaya space about hot topics […]

02.08.2018

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Carrier Services

UC&C Migration on the Horizon? Don’t Forget Telecom and Carrier

If your organization is in the planning stages of a unified communications & collaboration (UC&C) migration and is nearing the execution phase, now is a great time to take a brief pause to consider if you have checked all the most important items off your migration to-do list. Have you thoroughly vetted all the available […]

02.06.2018

Agent Partner Program

3 Benefits of a Master Agent

The saying goes “you can’t be everything to everyone”, which unfortunately many partners, consultants and IT services providers are finding to be a challenge as more customers demand a single source for all their IT solutions and services needs. But, there are ways IT services firms can expand their portfolio to better assist customers, maintain […]

02.01.2018

Businessman using Smart Phone

Carrier Services

Five Reasons to Explore End-to-End Mobile Device Management

The explosion of mobile devices—tablets, smartphones and other wireless devices—is enough to stress any IT team to the max. Between security issues and upgrades to international travel, managing pooling plans, shutting off decommissioned devices and pricing that seems to change quarterly as the carriers fight for your business, most businesses lack the tools, manpower or expertise to […]

01.30.2018

Announcements

#CarouselCrew: Meet Joe Westbury, Sales Director

Get to know us! At Carousel, we’re more than 1,300 #CarouselCrew members strong, spanning 27 locations across the country. Each month, we’re excited to share a glimpse of our talented team members. This week, meet Windsor, CT-based Joe Westbury, Sales Director for the past 2.5 years. Joe was nominated by a colleague because of his […]

01.25.2018

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Managed Services

Paying a Premium for Talent—Are You Getting the Return You Paid for?

In any competitive field, the only way to acquire premium talent is to pay for it. The best athletes get the biggest contracts, the most popular movie stars command the largest deals and in technology, the best and brightest minds are offered the top salaries. In fact, according to data from Payscale, CIOs in the […]

01.23.2018

Security

‘Tis the Season for Tax Fraud

Tax season has begun and employers have started mailing W-2 forms to employees to file their tax returns. As we have seen over the years, tax preparation isn’t the only busyness happening during this time—cybercriminals are actively looking to steal millions of dollars from U.S. taxpayers by forging your tax returns. These types of crimes […]

01.18.2018

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Cloud

The Value of the Connected Cloud

Heading to Avaya ENGAGE end of this month? Join Ed Wadbrook on Tuesday, January 30 and learn more about driving digital transformation in public clouds. Click here to see full session details. The digital transformation isn’t coming—it’s already here. As enterprises work to make the most of this evolution, their priorities are often centered on […]

01.16.2018