Carousel Responds to COVID-19
At Carousel, we care deeply for the well-being of our employees, customers, communities, partners, and business ecosystem network. We are in this together, and remain fixated on ensuring your business's health and resilience during this unprecedented event. Need to connect with a Carousel representative on COVID-19 considerations or concerns? Email or call 800-285-2502.
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UC&C

What Does a Contact Center Emergency Response Plan Look Like During a Pandemic?

Originally published on the NICE inContact Blog. When I dial 211, an automated call message picks up and directs me to a kind voice of a contact center agent on the other line that greets me with “how can I help you today?” Like so many, I am looking for clear instructions on what to […]

05.19.2020

Always ON Podcast

The Digital Workplace In The New Normal, with Matt O’Brien and Paul Oliver of Cisco, Ep #1

Subscribe to ALWAYS ON The sudden worldwide impact of COVID-19 has forced many businesses to make the move to a digital workplace environment that they never saw coming. Organizations across the globe are scrambling to get set up online so they can continue doing business, but the security and safety of such platforms is one […]

05.14.2020

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Security

Understanding Adversary Intent

In the spirit of the first Presidential debate, I would like discuss the topic of cybersecurity, which was one of only a few words NBC moderator Lester Holt was able to squeeze in. Even though at times the debate seemed less like a diplomatic dispute and more like a drunken quarrel between two sports fans […]

10.18.2016

Security

Aligning IT and School Administrators for Security Success in Higher Education

A decade, or even a few years ago, cyber security issues would not have been on most university and college presidents’ minds. In this new world, however, where major American political parties and government agencies are being compromised, these educational leaders must be focused on protecting their institutions from malicious actors. Like leaders of large […]

06.23.2016

IAUG Ahead of the Curve 2016

Events

How Carousel Rocked Avaya ENGAGE 2016

The International Avaya Users Group (IAUG) Annual Summit held last week in Orlando was a resounding success!  With well over 2,000+ attendees, 200+ hours of educational content and 10+ dedicated networking expo hours – IAUG was THE place to be for devoted Avaya users and technology partners. It’s worth mentioning that IAUG launched on the […]

06.17.2016

Deal

Thought Leadership

Carousel and Atrion: 1+1 = 3

Today we’re pleased to launch Carousel Industries’ corporate blog, “Carousel Connect.” And, I can’t think of a better way to do so than to share the incredibly exciting news of Carousel’s intent to acquire, Atrion, Inc., a highly-regarded, award-winning IT services firm with a national customer base headquartered just down the road in Warwick. This […]

06.08.2016