Carousel Responds to COVID-19
At Carousel, we care deeply for the well-being of our employees, customers, communities, partners, and business ecosystem network. We are in this together, and remain fixated on ensuring your business's health and resilience during this unprecedented event. Need to connect with a Carousel representative on COVID-19 considerations or concerns? Email or call 800-285-2502.
Featured Blog Post

A Cisco calling solution for every business

Read More

Cloud

How COVID-19 is shaping the future of tech

The pandemic has fundamentally impacted our lives – how we access healthcare, how we buy food, how we learn, and definitely how we work. For most of Carousel’s customers, work-from-home has changed the name of the game and more organizations have accelerated their desire to shift applications and services to public cloud. That transition has […]

09.28.2020

Cloud

Cloud playing a central role in keeping business going

What are some opportunities you see on the horizon with cloud? I’m shocked there’s still a huge number of enterprises that haven’t yet made the move to UC and contact center as a service via the cloud. There’s tremendous opportunity there to transition to something more capable as part of their digital transformation journey, especially […]

Get Carousel Blog updates delivered to your inbox.

Business People Planning Strategy Analysis Office Concept

Security

Assumption of Breach Part III—Policy and Process

In my last blog entry, I discussed the first of three foundational elements for a security program: all of the people who interact with your organization’s systems and data. In this post we’ll tackle the next element of cyber security—policy and process. For the purposes of this post, I am going to use these two […]

01.30.2017

Cloud computing

Cloud

Five Reasons to Explore a Hybrid Cloud Strategy

Cloud services are a great alternative for almost every company for many compute needs. Access to such services can be easy and rapid to obtain—many will even accept your credit card. Many tasks come to mind as being better from cloud sources like payroll and employee benefits, expense management and even CRM for smaller companies.  […]

01.24.2017

Business team discussing progress of the company

Professional Services

IT Directors and CIOs: Spend More Time Focusing On Leadership

It’s a well-known fact that the IT talent pool is ever-shrinking. In fact, just last year in Gartner’s 2016 CIO report, talent became recognized globally as the “single biggest issue” preventing CIOs from achieving their objectives. The story does not appear to be looking much better as we head into 2017. You May Also Like: […]

01.17.2017

Security concept with businessman and hacker hands on laptop keyboard.

Security

Assumption of Breach, Part II—The People Element

In the first installment of this series I discussed the need for organizations to change their approach to cyber security to an “assumption of breach model,” or an understanding that in today’s threat landscape, it is unrealistic to thwart 100 percent of malicious attacks. That previous post also mentioned that this new approach should focus […]

01.16.2017

Woman with Tablet

UC&C

Video Engagement in a Customer Centric World

The widespread adoption of consumer video communication services such as Microsoft Skype, Google Hangouts, Facebook Messenger or Apple FaceTime has democratized video calling. Together with the development of WebRTC, it created the expectation that video chat can be easily added as an interaction channel for customer engagement and support. At Vidyo we learned with our […]

11.16.2016

Sunny american football stadium

Announcements

It’s Game Time!

People who know me understand that my passions revolve around my family and friends, our business, the success of our clients…and of course, college football. For me, the core areas of my day-to-day possess an intensity that can be defined only by the excitement of the Southeastern Conference (SEC) Football Championship. The season of change […]

11.08.2016

Security

Understanding Adversary Intent

In the spirit of the first Presidential debate, I would like discuss the topic of cybersecurity, which was one of only a few words NBC moderator Lester Holt was able to squeeze in. Even though at times the debate seemed less like a diplomatic dispute and more like a drunken quarrel between two sports fans […]

10.18.2016

Security

Aligning IT and School Administrators for Security Success in Higher Education

A decade, or even a few years ago, cyber security issues would not have been on most university and college presidents’ minds. In this new world, however, where major American political parties and government agencies are being compromised, these educational leaders must be focused on protecting their institutions from malicious actors. Like leaders of large […]

06.23.2016