Announcements
Our teams across the country have been supporting their communities in innovative ways. From volunteer events to charity golf tournaments — we have a roundup of how NWN Carousel employees are making an impact. Our expectations have significantly changed. COVID-19 compelled many of us to reconsider what’s important in our lives. This has led to […]
10.19.2021
Announcements
NWN Carousel is thrilled to be among the top 30 small-to-mid-sized companies in the country to be recognized by Comparably for 2021 Work-Life Balance! The awards are selected based on employee opinion in nearly 20 core culture categories. We ranked #28 on this year’s list. At NWN Carousel, we pride ourselves as being a culture that […]
10.13.2021
UC&C
For the majority of the year 2020, organizations have lost their ability to deliver in-person service to their customers. Meanwhile, customers endured increasingly complex scenarios requiring a high level of customer service. In case it was ever in question, this has been the year that call centers proved to be critical for doing business. Since […]
09.18.2020
Announcements
When midnight strikes on December 31, this typically early-to-bed gal will happily toast the end of a year that will forever bear the stain of a global pandemic. With massive socio-economic upheaval, a public health crisis, and a peculiar ‘dementia Americana,’ those of us who market into healthcare were hit with how to best serve […]
Networking
As more companies transition from MPLS to SD-WAN, the migration process has become less uncertain and significantly more streamlined than in the technology’s early days. A 2019 study conducted by IDC revealed that 39% of enterprises already have invested in SD-WAN solutions and by 2021 the number of organizations deploying this technology will reach 94 percent. As […]
08.24.2020
Networking
Are you considering a move from MPLS to SD-WAN? Many companies have seen in making the switch, with SD-WAN services delivering a host of capabilities that are increasingly important for businesses moving through their digital transformation journeys. Whether you want to enhance application performance, reduce the time to add new sites, or give your organization […]
08.04.2020
Security
The Internet of Things (IoT) is no longer just big, it’s gargantuan. It’s sprouting new arms and legs every day, and that enormous quantity of IoT devices is creating some worrying risks for businesses. With so many devices proliferating across the world, any vulnerability’s impacts have the potential to be far greater – far more […]
07.28.2020
Announcements
The Unified Communications as a service sector has evolved rapidly in recent years. UCaaS has taken the business world by storm, and there’s no sign yet of a let-up in momentum with the shift to managing remote teams. Transparency Market Research predicts the UC market will be worth $79.3 billion by 2024. It’s fair to assume […]
07.01.2020
Security
Do you have an assortment of security tools protecting your data, networks, endpoints, and other assets? Most companies do. No single platform is best-of-breed at everything and a well-rounded approach to security usually involves several different technologies working together. While effective on paper, the problem with this strategy is that IT teams find themselves hopping […]
06.16.2020
UC&C
Originally published on the NICE inContact Blog. When I dial 211, an automated call message picks up and directs me to a kind voice of a contact center agent on the other line that greets me with “how can I help you today?” Like so many, I am looking for clear instructions on what to […]
05.19.2020