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Announcements

Build your cybersecurity team: Which roles to outsource, which to keep in-house?

In an earlier post we looked at typical headcount costs and other expenditures to build and maintain the full scope of cybersecurity capabilities in-house. Those figures often put a completely internal team out of reach, but the good news is that a strong cybersecurity strategy doesn’t need to be an all-or-nothing effort. Here we’ll explore […]

05.27.2021

Announcements

NWN Acquires Carousel Industries Delivering Improved Cloud Communications

We are excited to announce that Carousel Industries, a National leading IT and Managed Services firm is now a part of the NWN family. NWN pursued this acquisition to deliver more complete solutions to our customers and the wider market. Together, NWN and Carousel will form a new kind of cloud communications services provider that’s […]

05.12.2021

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UC&C

What Does a Contact Center Emergency Response Plan Look Like During a Pandemic?

Originally published on the NICE inContact Blog. When I dial 211, an automated call message picks up and directs me to a kind voice of a contact center agent on the other line that greets me with “how can I help you today?” Like so many, I am looking for clear instructions on what to […]

05.19.2020

Cloud

Why Managed Cloud Hosting Is the Future

Keeping up with the demands of an evolving business environment has never been more challenging. With a need to be as nimble and responsive as possible, enterprises are increasingly turning to managed cloud hosting to enhance their technological capabilities and enable their internal teams to focus on the strategic issues that will drive their business […]

05.14.2020

Cloud

Cloud Academy: What is a Hybrid Cloud?

If your business is charting a course to the cloud – or if you’ve already deployed a limited cloud solution but want to expand your usage and capabilities over time – you may be wondering about the choices available. What is hybrid cloud? Is it a good fit for my company’s needs? What can hybrid […]

05.11.2020

Security

How Secure Is My Data In a Hybrid Cloud?

Companies must navigate a number of challenges when it comes to protecting their networks, devices, applications, and data. Fortunately, today’s hybrid cloud security solutions offer a powerful mix of scalability and control. Whether you’re worried about defending against malicious outsiders or plugging gaps caused by negligent insiders, a hybrid cloud can enable your organization to […]

05.04.2020

Cloud

How to Find the Best Private Cloud For Your Needs

Finding the best private cloud solution for your company can seem like a daunting task. You don’t want to commit to something that won’t meet your needs a year from now, but you also don’t want to overpay for features and capabilities you won’t use. There’s also the worry that you and your cloud vendor […]

04.30.2020

Cloud

The Top Five Benefits of a Hybrid Cloud Solution

The range of cloud technology offerings continues to grow – enhancements offer new solutions to old problems and better price points mean a more competitive market. Public and private cloud platforms are popular options and both have their advantages, but there are hybrid cloud benefits to consider, too. As you explore the ways cloud can […]

04.27.2020

Security

Cloud Academy: What is Endpoint Security?

Cybersecurity is top of mind for IT professionals. Protecting corporate data and other assets requires a robust strategy, and one key component is endpoint security. But what is endpoint security? Think of your network as a wheel. The hub represents your core infrastructure – servers, systems, data storage, etc. Radiating out from that hub are […]

Cloud

When is Public Cloud Better than Private Cloud?

Businesses looking to establish or expand their use of cloud technology have some important decisions to make. Among those is whether you should opt for a private cloud architecture or public cloud. But how to decide? Why should one prefer public cloud over private cloud? If you’re weighing which model fits your needs, consider the […]

04.22.2020