Featured Blog Post

A Cisco calling solution for every business

Read More

Announcements

A Drive for Community Engagement

Our teams across the country have been supporting their communities in innovative ways. From volunteer events to charity golf tournaments — we have a roundup of how NWN Carousel employees are making an impact. Our expectations have significantly changed. COVID-19 compelled many of us to reconsider what’s important in our lives. This has led to […]

10.19.2021

Announcements

What’s the #1 Benefit Employees Want?
Survey says: Balance.

NWN Carousel is thrilled to be among the top 30 small-to-mid-sized companies in the country to be recognized by Comparably for 2021 Work-Life Balance! The awards are selected based on employee opinion in nearly 20 core culture categories. We ranked #28 on this year’s list. At NWN Carousel, we pride ourselves as being a culture that […]

10.13.2021

Get Carousel Blog updates delivered to your inbox.

Security

Preparing your company’s coronavirus response plan? Start here.

Companies across the globe have seen their priorities shift in recent weeks, as impacts from the spread of COVID-19 enter new territory. Not only have supply chain concerns and fears of the economic fallout been top of mind, but disruptions in the workforce are prompting CIOs and CSOs to wonder how they’ll maintain daily operations […]

03.05.2020

Announcements

Resources to Help with Business Continuity

Please consider bookmarking this page. As new resources are created and updated, this page will be updated. It is our commitment to be agile, uphold our commitment to customer success, and use technology as a position of strength and adaptation during a time of uncertainty. We stand ready to work with you on your own […]

03.03.2020

Customer Success

Getting to the meaning—and value—of Customer Success Obsessed

Carousel’s obsession with customer success is a philosophy that drives everything we do, from our internal strategies around services and partnerships to the interactions we have across our entire customer base. To better understand our mission, we want to provide you with a peek into what we mean when we say we’re Customer Success Obsessed, […]

02.26.2020

Events

Avaya ENGAGE 2020 showcases where technology is headed

This year’s Avaya ENGAGE event in Phoenix was full of innovative goodness. Attendees were treated to an entertaining—and occasionally poignant—presentation from Magic Johnson. Not Impossible’s CEO Mick Ebeling showed us some of the promising ways technology is improving life at a very human level. We were energized by demonstrations and discussions around customer experience, AI, […]

02.20.2020

Thought Leadership

Carousel’s Office of the CTO Expands Value for Customers

Technology is a core component for nearly every type of business and powers an enormous array of functions. Carousel understands the critical role these solutions play and we’re working to deliver more value to our customers by giving them access to deeper technology insight and expertise than ever before. That’s why we’ve formed the Office […]

02.03.2020

Announcements

Carousel Expands Texas Location In Response to Growth Across the Country

As the old saying goes, “Everything’s Bigger in Texas!” This also holds true for Carousel, as we recently expanded operations and moved into a brand-new location in Plano, Texas. Situated about 20 miles outside of Dallas, the 100,000-square foot Plano facility is home to more than 50 Carousel team members and serves as a critical […]

01.07.2020

Security

MSPs and the Road to Better Cybersecurity

This post is jointly authored by CTO Jason Viera and CIO/CSO Jason Albuquerque. Click their names to connect with them on LinkedIn and share your thoughts or questions. Recent ransomware attacks have highlighted concerns that managed service providers (MSPs) are an increasingly tempting target for hackers. It isn’t that companies like Carousel have more valuable […]

12.20.2019

Events

Thoughts (plus other cool stuff) from AWS re:Invent 2019

The impressive depth of the AWS portfolio was on full display at this year’s re:Invent, with announcements of more than 70 new products and features. The list of presenters covered a vast range of expertise and disciplines. Just as stomachs feast on the endless Vegas buffets, our brains indulged in some gorging of their own […]

12.19.2019