Carousel Responds to COVID-19
At Carousel, we care deeply for the well-being of our employees, customers, communities, partners, and business ecosystem network. We are in this together, and remain fixated on ensuring your business's health and resilience during this unprecedented event. Need to connect with a Carousel representative on COVID-19 considerations or concerns? Email or call 800-285-2502.
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Healthcare

Are You Underestimating the Healthcare Patient Experience? – Part 2

A few weeks ago, I brought up the notion of the ultimate patient experience in the healthcare sector—the idea that today’s hospitals and clinics have to view themselves through a hospitality lens, keeping in mind that patients have a choice when it comes to where they receive service. As a result, you are seeing institutions […]

05.02.2018

Healthcare

Are You Underestimating the Healthcare Patient Experience? – Part 1

I remember a few years ago first hearing that hospitals and clinics were investing in bringing on board Chief Experience Officers (CXO) to focus solely on the patient experience. It was an incredible validator that the days of patients solely choosing providers for strong medical prowess were gone. Instead, today’s patients are searching for reputable […]

04.11.2018