UC&C

A People-Based Approach to Driving User Adoption of UCaaS

Today’s workplace is the most dynamic it has ever been. With Millennials now the making up the highest percentage of the workforce, they’re put a high value on work-life balance, according to a recent survey, and are willing to change employers frequently to achieve it. Part of that is a change in both culture and […]

04.23.2019

UC&C

Change Management Drives the Successful Adoption of UCaaS

Today’s workforce is different from that of 10 years ago, or even five, for that matter. As Millennials gradually become a larger percentage of the workforce, they bring with them new ideals of what work-life balance and loyalty to their employer means. In a recent survey, only 16% of Millennial respondents surveyed saw themselves as […]

04.09.2019

Cloud

Your Boss Wants to Move Your Phone System to the Cloud—Now What?

The 2018 cloud market is expected to see a significant shift, with larger enterprises moving their unified communications (UC) and contact center (CC) services to various cloud models.  Your manager may have latched onto this growing trend and asked you to set the ball in motion. Before jumping in with both feet, it’s important to […]

04.12.2018

Group of people meeting with technology.

Power of 3

Power of 3: Moving to a UCaaS Model

Power of 3 is a quick snapshot of tech knowledge delivered in three bullets that can be read in three minutes or less. Gartner predicts the UC market will grow to $42.4 billion by 2019, showing the plethora of options when it comes to platforms and the networks that support them. The cloud has made […]

04.05.2018

Client Spotlight

Taking it to the Cloud: Moving an Aging Phone System

Mark Barham, Director of Information Technology, City of Williamsburg was faced with an aging phone system—one that was nearly three decades old. The current phone system worked, but the City was unable to find reliable replacement parts when they needed them and the systems lacked modern features and functionality to best serve the City. After […]

02.13.2018

Businesswoman and businessman having video conference with colleague.

UC&C

5 Things to Read to Amp Up Your UC&C Strategy

The IT industry is buzzing with phrases like “collaboration” and “Cisco Spark.” While innovation is brimming in the collaboration space, if you’re an IT leader looking to implement or advance your UC&C strategy, it can be difficult to see through common UC&C challenges like: An increasingly remote and mobile workforce, Pressure to offer around-the-clock connectivity […]

05.09.2017