Join us for a webinar led by Carousel’s own Contact Center Solutions Consultant, Terence Fogarty and President and Founder of Nemertes Research, Robin Gareiss. During this virtual session, we will reveal research findings and associated success metrics on five top performing digital customer experience projects along with how these projects require organizations to take a close look at their communications architecture, unified communications and collaboration, contact center capabilities and Avaya solutions that can transform your environment