Press Release

Adam Anderson Joins Carousel Industries as Vice President of Cisco Sales

EXETER, RI, Nov. 20, 2019 — Carousel Industries, a leading national IT, managed services, and cloud provider with an unwavering focus on ensuring customer success, today named Adam Anderson as VP of Cisco Sales, effective immediately. He brings more than 20 years of experience living and breathing a Customer Success Obsessed mindset, having helped customers […]

11.20.2019

Press Release

Carousel Industries Joins RingCentral’s New Platinum Partner Program

Carousel Industries, a leading national IT, managed services, and cloud provider with an unwavering focus on ensuring customer success, today announced that it has been named a Platinum Partner by RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. A designation held by RingCentral’s most strategic partners, Carousel’s […]

11.07.2019

Press Release

Carousel Graduates Inaugural Class of Ethical Hackers, Further Strengthening its Cybersecurity Expertise and Delivering More Value to Carousel Customers

EXETER, RI, Oct. 16, 2019 | National Cybersecurity Awareness Month — Carousel Industries, a leading national IT, managed services, and cloud provider with an unwavering focus on ensuring customer success, today announced that more than a dozen Carousel engineering and IT professionals comprise the company’s inaugural graduating class of comprehensive cybersecurity training. As part of […]

10.16.2019

Press Release

Carousel Industries Adds Key Technical Leaders to Rapidly Growing Contact Center Solutions Practice

EXETER, RI, Sept. 24, 2019 — Carousel Industries, a leading national IT, managed services and cloud provider with an unwavering focus on ensuring customer success, continues to expand its Contact Center Solutions practice, today naming contact center industry veterans Pundari Pothini as Director of Customer Experience Technology and Andrew Rogers as Director of Contact Center […]

09.24.2019

Press Release

Cisco Awards Carousel Industries the Highest Certification Level in its Customer Experience Program Further Cementing Company’s Customer Success Obsessed Initiative

EXETER, RI — Sept. 10, 2019 — Carousel Industries, a leading national IT, managed services, and cloud provider with an unwavering focus on ensuring customer success, today announced it has received the highest Customer Experience Certification from Cisco. The achievement of the Advanced Level Specialization Certification in Cisco’s Customer Experience Specialization Program is testament to Carousel’s ability to best […]

09.11.2019

Press Release

Carousel Industries Names Jonathan Buckle as VP of Sales to Continue Company Growth and Momentum in Western Region

Carousel Industries, a leading national IT, managed services, and cloud provider with an unwavering focus on ensuring customer success, has named Jonathan Buckle as Vice President of Sales—West, effective immediately. Buckle joined the company earlier this year as Regional Vice President and flourished in supporting strategic growth initiatives by delivering proven, measurable value to Carousel […]

09.04.2019

Press Release

Carousel Industries Once Again Recognized on CRN’s 2019 Solution Provider 500 List

EXETER, RI, June 14, 2019 — Carousel Industries today announced that CRN®, a brand of The Channel Company, has once again named Carousel to its 2019 Solution Provider 500 list. This annual list ranks the largest North American IT channel partner organizations by revenue. The Solution Provider 500 is the industry standard for recognizing the highest […]

06.14.2019

Press Release

Carousel Accelerates Company-Wide Initiative for Customer Success; Names James Suller as VP of Customer Success

EXETER, R.I., May 29, 2019—Carousel Industries today announced it has named James Suller as the company’s first-ever Vice President of Customer Success, further cementing Carousel’s commitment to ensuring success throughout every customer touchpoint. In this role, Suller will be responsible for enhancing the company’s Customer Success/Lifecycle Advisory Team and processes, enabling customers to derive significant […]

05.30.2019

Press Release

Carousel Industries Continues to Transform Customer Experience for Enterprise Clients; Names Stephen Drew as VP of Contact Center Solutions

EXETER, RI — May 7, 2019 – Carousel Industries today announced it has named Stephen Drew as Vice President of Contact Center Solutions. Reporting to Carousel’s Chief Technology Officer Jason Viera, Stephen will lead strategic direction for the company’s rapidly growing Contact Center practice. A 20-year technology industry business leader with extensive global experience, Stephen […]

05.07.2019

Press Release

Carousel Adds Verizon Vet to Carrier Services Team

PRESS RELEASE — CHANNEL PARTNERS CONFERENCE & EXPO — April 9, 2019 — Carousel Industries (Booth 870), a leader in communication and network technologies, professional and managed services, and cloud solutions, today announced significant growth and momentum attained through its Agent Partner Program, which allows solution providers nationwide to bundle and resell Carousel’s portfolio of technology solutions and Carrier services.  The […]

04.10.2019