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OVERVIEW

IntelePeer delivers an omni-channel communication platform as a service (CPaaS) built for the enterprise. We believe that business communications are meant for more than just simple interactions – they should enable businesses to deliver truly delightful experiences.

With our voice, messaging, ready-to-use applications, open APIs, and real time analytics, companies can build and integrate communications-enabled workflows to create world-class customer experiences and improve business processes through automation. Our full-stack solution is backed by a rock-solid network and a team of experts who provide nothing but award-winning customer service. It’s time to move beyond basic communications!

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key offerings

Communications Platform as a Service (CPaaS)

Atmosphere® CPaaS is designed to solve the challenges and unique communications needs of enterprises. CPaaS lets you seamlessly integrate omni-channel communications into your customer experience and business workflows for a complete communications experience. CPaaS can be used to deliver world-class communications experiences, create more effective customer interactions, and improve business. IntelePeer’s CPaaS application suite consists of:

  • Atmosphere® SmartFlows: Visual designer to build and instantaneously deploy communications-enabled workflows that are integrated into existing process and applications.
  • Atmosphere® Engage: Omni-channel campaign management application that allows users to easily execute campaigns such as promotions, billing reminders, maintenance notifications, and more.
  • Atmosphere® Insights: A powerful combination of analytics, AI, and predictive decision-making tools to help you better understand how your customers are interacting with your business.

Voice Services

Atmosphere Voice Services is a powerful communications platform that delivers global voice connectivity over an all-IP network. Our reliable and flexible platform eases the transition to IP-enabled cloud services, provides scalability, and creates significant cost savings.

Messaging

Atmosphere® Messaging allows users to send and receive messaging through business phone numbers. Through an SMS API, Messaging for Cisco Webex Teams, and Short Codes, IntelePeer offers a cost-effective, omni-channel communications solution to automate business processes and connect with customers through their preferred communication method.

Resources

Data Sheet

Atmosphere CPaaS

Data Sheet

Atmosphere Messaging

Video

Demystifying CPaaS

Playbook

Atmosphere CPaaS

Infographic

COVID-19

Toolkit

COVID-19 Toolkit

Data Sheet

Corporate Overview